Using Remote Assistance via Windows Messenger

G

Guest

I need to help my sister on a problem with her PC and I plan to use Remote
Assistance. Since we'll be connecting through the internet with 2 firewalls
inbetween, I thought I'd try this out first between 2 systems on my own LAN.

I've set up the two messengers ids and logged into them on my two computers.
When I send the invitation from the novice the expert sees the request and
responds with the <alt> T.

The novice's system has a message saying to please wait for a response or
cancel the request. The expert's system just has a blinking cursor at the
end of the line that is displayed just after the invitation that has been
accepted.

What now? I cannot find "Take Control" anywhere (ie. File/Edit/New/ etc.)
pull downs.

Once you help me around that, will I be "logged in" at the id on the remote
computer? I want to be able to d/l tools and run maleware scans on the
remote computer.

Thanks in advance for helping me.
 
G

Guest

I'm trying to get this working in a more simple environment first - my LAN.
Neither PC needs to go through a firewall at this point. There is a hardware
firewall between the PCs and the internet, but they won't get routed to it,
right?
 
G

Guest

Thanks for the link It looks almost too good to be true. Does anyone know
if its security has been verified by independant sources?
 

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