J
josef
I am trying to offer remote assistance to my brother. I have XP Pro,he has
XP Home. His XP Home is turned on with internet access. I had him turn on
Remote assistance. He doesn't have messenger or outlook setup (this would be
a problem setting up). Firewalls are turned off.
When I use Help and Support/ tools/offer assistance, I put in his IP Address
,http:// xxx.xxx.xxx.xxx When I click connect ,a window -- remote
assistance -- web dialog states permission denied.
Is there a web page where exact steps to enable both computers available.
XP Home. His XP Home is turned on with internet access. I had him turn on
Remote assistance. He doesn't have messenger or outlook setup (this would be
a problem setting up). Firewalls are turned off.
When I use Help and Support/ tools/offer assistance, I put in his IP Address
,http:// xxx.xxx.xxx.xxx When I click connect ,a window -- remote
assistance -- web dialog states permission denied.
Is there a web page where exact steps to enable both computers available.