MULTIPOSTED in microsoft.public.windowsxp.setup_deployment and
microsoft.public.windowsxp.help_and_support and
microsoft.public.windowsxp.hardware
I do not have USB 2.0, I have 1.1. 1.1 is better than no USB.
There is a USB Troubleshooter in Help and Support..
If there is a problem with the USB host controller or the root hub, a USB
device might not work.
To check the status of these devices
1. Open Device Manager, Start | Run | Type: devmgmt.msc | Click OK.
2. Double-click Universal Serial Bus controllers.
3. Right-click the entry for your USB host controller, and then click
Properties.
4. Look in the Device status box to see if it mentions any problems with the
device, and then click OK.
5. Click USB Root Hub, and then repeat steps 3 and 4 for this device.
Device Manager Device Conflicts
<quote>
A black exclamation point (!) on a yellow field indicates the device is in
a problem state. Note that a device that is in a problem state can be
functioning.
A problem code explaining the problem is displayed for the device.
A red "X" indicates a disabled device. A disabled device is a device that is
physically present in the computer and is consuming resources, but does not
have a protected-mode driver loaded.
A blue "i" on a white field on a device resource in Computer properties
indicates that the Use Automatic Settings feature is not selected for the
device and that the resource was manually selected. Note that this does not
indicate a problem or disabled state.
A green question mark "?" in Device Manager means that a compatible driver
for this device is installed, indicating the possibility that all of the
functionality may not be available.
<quote>
From...
Troubleshooting Device Conflicts with Device Manager
http://support.microsoft.com/kb/310126
Explanation of error codes generated by Device Manager
http://support.microsoft.com/kb/310123
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In
Mark D. said:
I decided to "upgrade" my sister's older Compaq desktop from Windows 98SE
to Windows XP (what was I thinking?!?!) and have done so successfully
with one exception.... the 4 USB 1.1 ports (2 on front of case, two on
rear) no longer acknowledge ANY peripheral that's plugged into any of
these 4 ports. I've tried different peripherals and different USB chords
- all to no avail.
Compaq has told me that the thing to do is to install a PCI USB 2.0 card
to solve my woes. I don't really want to install a PCI USB 2.0 card since
it would be sharing the same bus as the video card I recently installed
(advice to onlookers: don't make the same mistakes I've made....save
yourself the time and trouble and just UPGRADE THE MOTHERBOARD
INSTEAD!!!).
I know that the 1.1 protocol means much slower speeds but I'd like to get
these ports working anyway, if that's at all possible. Any suggestions,
recommendations, ideas or information would be GREATLY appreciated. (Heck,
I'll accept crayon drawings on a napkin at this point if it would resolve
this problem).
Thanks to all in advance.
Mark D.
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In
Mark D. said:
I decided to "upgrade" my sister's older Compaq desktop to from Windows
98SE to Windows XP (what was I thinking?!?!) and have done so
successfully with one exception.... the 4 USB 1.1 ports (2 on front of
case, two on rear) no longer acknowledge ANY peripheral that's plugged
into any of these 4 ports. I've tried different peripherals and different
usb chords - all to no avail.
I've been told by Compaq that the thing to do is to install a PCI USB 2.0
card to solve my whoes. I don't really want to install a PCI USB 2.0 card
since it would be sharing the same bus as the video card I recently
installed (advice to onlookers: don't make the same mistakes I've
made....save yourself the time and trouble and just UPGRADE THE
MOTHERBOARD INSTEAD!!!).
I know that the 1.1 protocol means much slower speeds but I'd like to get
these ports working anyway, if that's at all possible. Any suggestions,
recommendations, ideas or information would be GREATLY appreciated. (Heck,
I'll accept crayon drawings on a napking at this point if it would resolve
this problem).
Thanks to all in advance.
Mark D.
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In
Mark D. said:
I decided to "upgrade" my sister's older Compaq desktop from Windows 98SE
to Windows XP (what was I thinking?!?!) and have done so successfully
with one exception.... the 4 USB 1.1 ports (2 on front of case, two on
rear) no longer acknowledge ANY peripheral that's plugged into any of
these 4 ports. I've tried different peripherals and different USB chords
- all to no avail.
Compaq has told me that the thing to do is to install a PCI USB 2.0 card
to solve my woes. I don't really want to install a PCI USB 2.0 card since
it would be sharing the same bus as the video and network interface cards
I recently installed (advice to onlookers: don't make the same mistakes
I've made....save yourself the time and trouble and just UPGRADE THE
MOTHERBOARD INSTEAD!!!).
I know that the 1.1 protocol means much slower speeds but I'd like to get
these ports working anyway, if that's at all possible. Any suggestions,
recommendations, ideas or information would be GREATLY appreciated. (Heck,
I'll accept crayon drawings on a napkin at this point if it would resolve
this problem).
Thanks to all in advance.
Mark D.
--
Hope this helps. Let us know.
Wes
MS-MVP Windows Shell/User
In
