USB Mass Storage Devices not recognised

  • Thread starter Thread starter Traveller
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Traveller

I have a couple of devices with Flash Memory Cards (a Nikon Digital SLR & a
Nokia N Series 'phone) that, according to their manuals, I should just be
able to plug into the USB port and XP should see them as removable mass
storage devices.

Trouble is it doesn't, and instead trys to run the New Hardware wizard. If
I let the wizard run it doesn't find any suitable drivers (which I
understand shouldn't be necessary anyway) even though I have the
Manufacturers Disks.

I've tried the devices in another XP computer (laptop) and they're
immidiately seen OK without any "installation" and accesable just by
clicking on them in "My Computer", so it must be something to do with my
set-up/system.

Any help greatly appreciated.

Thanks
 
Traveller said:
I have a couple of devices with Flash Memory Cards (a Nikon Digital SLR & a
Nokia N Series 'phone) that, according to their manuals, I should just be
able to plug into the USB port and XP should see them as removable mass
storage devices.

Trouble is it doesn't, and instead trys to run the New Hardware wizard. If
I let the wizard run it doesn't find any suitable drivers (which I
understand shouldn't be necessary anyway) even though I have the
Manufacturers Disks.

I've tried the devices in another XP computer (laptop) and they're
immidiately seen OK without any "installation" and accesable just by
clicking on them in "My Computer", so it must be something to do with my
set-up/system.

Any help greatly appreciated.

Thanks
Click to expand...

XP asks for USB drivers:
http://www.uwe-sieber.de/usbtrouble_e.html#xp_asks_for_drivers
 
Elmo said:
XP asks for USB drivers:
http://www.uwe-sieber.de/usbtrouble_e.html#xp_asks_for_drivers
Click to expand...

Thanks Joe but stil not working,

I followed the instructions on that site as follows:-

"XP comes with drivers for USB mass storage. If it asks for drivers then it
has forgotten where they are...
Start the Registry Editor (Run -> Regedit). Check if under
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion the item
'DevicePath' points to '%SystemRoot%\inf'. Additional items, separated by
semikolons, are ok but '%SystemRoot%\inf' has to be one of them.
Then delete the file C:\WINDOWS\inf\infcache.1 - XP will recreate it."

The '%SystemRoot%\inf' was missing (there was an entry there for my USB
Router). I deleted the infcache.1 file and re-started, expecting that to
put the '%SystemRoot%\inf' back where it belonged, but it didn't.

Am I supposed to add '%SystemRoot%\inf' into regedit manually and then
delete infcahe.1 ?
 
Traveller said:
Thanks Joe but stil not working,

I followed the instructions on that site as follows:-

"XP comes with drivers for USB mass storage. If it asks for drivers then it
has forgotten where they are...
Start the Registry Editor (Run -> Regedit). Check if under
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion the item
'DevicePath' points to '%SystemRoot%\inf'. Additional items, separated by
semikolons, are ok but '%SystemRoot%\inf' has to be one of them.
Then delete the file C:\WINDOWS\inf\infcache.1 - XP will recreate it."

The '%SystemRoot%\inf' was missing (there was an entry there for my USB
Router). I deleted the infcache.1 file and re-started, expecting that to
put the '%SystemRoot%\inf' back where it belonged, but it didn't.

Am I supposed to add '%SystemRoot%\inf' into regedit manually and then
delete infcahe.1 ?
Click to expand...

Right-click the entry, click Modify, and add:

;%SystemRoot%\inf

Add it to the end of the line, beyond the entry for your USB router.
Close Regedit, then delete the file infcahe.1
 
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