Problem ejecting USB mass storage device

[Guest]

After stopping all programs that use my external mass storage device
(drive:E) and trying to "safely remove hardware" I get a message saying: The
device "generic volume" cannot be stopped right now.
Despite waiting some time this message does not change.
Any suggestions?
Champs

 

[Guest]

The recycle bin may need to be turned off first.

 

[Guest]

After stopping all programs that use my external mass storage device
(drive:E) and trying to "safely remove hardware" I get a message saying: The
device "generic volume" cannot be stopped right now.
Despite waiting some time this message does not change.
Any suggestions?
Champs

 

[Guest]

try closing out of all programs using ther external hard drive. than clk it
to open it and clk stop. Than clk ok. u should get a message down at the
clock saying save to remove hard drive. If that fails restart computer and
than repeat the commands. that should doit.

 

[Guest]

Im not sure by what you mean that the recycle bin needs to be turned off?
After using the recycle bin in turns oof itself and returns to the dormant
mode. I did clean out the bin but still could not get the "safe to switch
off" harddrive message.

 

[Guest]

Im not sure what you mean clk to open / close the hard drive after closing
programmes using the hard drive. The way I tried to do this was either via
Clk My Computer or Clk Explore. Neither of these options worked.