Unknown File Format

[Mark Flynn]

When I open a .jpg file in Microsoft Photo Editor, the error message is:
"Unknown File Format"
In Windows Explorer, I went to Tools > Folder Options > File Types, and made
sure .jpg files are associated with MS Photo Editor.
Clue to the problem: just before MS Photo Editor stopped recognizing .jpg
files, I attempted to install Microsoft Photo Draw. Although the
installation was "successful", the program would not start. So, I
un-installed Photo Draw.
Also, I can open .jpg files in Internet Explorer.
I'm running Windows 2000 Pro, Office 2000 Premium, and Microsoft Photo
Editor 3.01
Any ideas?
Thanks, Mark Flynn

 

[Lanwench [MVP - Exchange]]

When I open a .jpg file in Microsoft Photo Editor, the error message
is: "Unknown File Format"
In Windows Explorer, I went to Tools > Folder Options > File Types,
and made sure .jpg files are associated with MS Photo Editor.
Clue to the problem: just before MS Photo Editor stopped recognizing
.jpg files, I attempted to install Microsoft Photo Draw. Although the
installation was "successful", the program would not start. So, I
un-installed Photo Draw.
Also, I can open .jpg files in Internet Explorer.
I'm running Windows 2000 Pro, Office 2000 Premium, and Microsoft Photo
Editor 3.01
Any ideas?
Thanks, Mark Flynn

See http://support.microsoft.com/default.aspx?scid=kb;en-us;260151 for help
with this one.

 

[Mark Flynn]

I found the errant filter " Jpegim32.flt " renamed it .OLD, then reloaded MS
Publisher 2000 via Add/Remove Programs. Apparently, the repair placed this
filter in the proper location.
MS Photo Editor now reads .jpg files.
Thanks for your prompt reply and help.
Best regards, Mark Flynn