unable to open user account folders on a USB drive

L

Lorne

My freinds laptop died and she just bought a new one. I put her old HD in a
USB case but Windows will not let me access the documents folder to copy her
old files.

What do I need to do to get access to the files?

In case it is relevant the old computer was XP home and she did have a
password set for her account. No comments about backups please - she has
one but it was a 'one click and we do it all for you' piece of software and
she has now found out that it did not backup a lot of stuff she needs.
 

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