Stalled print job

[Mark]

I know this group is win2000.printing, but I couldn't find an XP version of
the group - hopefully somebody here can help me...

I have XP Pro SP2 with a stalled print job in the queue. Nothing will make
the document go away. In Win2K, I used to be able to stop the printing
service and then go into a folder where the document resided, delete it,
then restart the printing service. For the life of me, I can't figure that
out in XP.

How can I rid myself of this job in my queue?

Many thanks,
Mark

 

[Cari \(MS-MVP\)]

microsoft.public.windowsxp.print_fax

Since I'm here... from the Command Prompt: net stop spooler

Then go in and delete the file

Then restart the spooler.... net start spooler

You can also turn the printer off for a few minutes as well and reboot the
PC.

 

[Mark]

Thanks - where does the file reside these days? It's not in the spooler
folder...

Mark

 

[Alan Morris [MSFT]]

the default is \windows\system32\spool\printers but this can easily be
changed.

Verify the location. Open the Printers folder, then File, Server
Properties, Advanced



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Mark]

That's is - my settings point there too!
Okay, the real strange thing is that it's empty, but there's still a stalled
job in my queue - the date is 12/31/1969...
I just can't get rid of it - it says that the status is "printing" and the
size is 380KB, but it just sits there. At this point, I can't print
anything else because of this clogging up the queue. Any ideas as to how I
could fix this?

Many thanks!
Mark

the default is \windows\system32\spool\printers but this can easily be
changed.

Verify the location. Open the Printers folder, then File, Server
Properties, Advanced



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

Thanks - where does the file reside these days? It's not in the spooler
folder...

Mark