SP2 problems

G

Guest

i have norton antivirus, which is running properly, but my sp2 security
center is telling me that i need to check the status of norton antivirus
because it "reports it is installed, but its status is unknown". does anyone
know how to remedy this problem?
 
S

Scott M.

It isn't a problem. Windows is just telling you that it doesn't know if
Norton is up to date, but Norton does.
 
G

Guest

*1 hour later...
i figured it out. norton is automatically configured to not shareits status
with other apps. i just had to uncheck the box in settings.
 
L

lilian

to "Geoffrey" Re 8/25 Norton Anti Virus not being
recognised by Windows Security Centre (WSC).- Symantec is
aware. It will be fixed in a future Live Update. See link
to their SP2 FAQ's.

http://www.symantec.com/techsupp/sp2/faq.html#4

In the meantime, I received this advice from Microsoft
Support. "You can configure the WSC by doing this:
1. Click Start/ Control Panel, doubleclick on the new SP2
Security center Icon.
2. Unfold Virus Protection (down Arrows)
3. Click Recommendations.
4. Select the "I have an anti-virus program that I'll
monitor myself"; check box, click okay."

Once Live Update fixes it we should probably uncheck the
box again to be realy secure. "Lilian"
 

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