Slow Receipt of Emails

H

hyper77x

I'm using Outlook 2003 on 2 desktops running Windows XP Pro w/SP3 in
my office and its setup with POP3 emails. Intermittently the email
acts up and I wont receive any new emails which are delayed for up to
hours. It doesnt make sense because when I login to the same email
account via webmail it shows the email being received immediately but
outlook wont find any new emails for up to hours. I've tested this
with my verizon, gmail, and my own pop3 email accounts and all yield
the same delay issue in outlook.

When these outlook delay issues happen it seems to happen for 1-2 days
at a time.
I also have a laptop running Outlook 2003 and it works perfectly fine
and will receive the new emails for the same email accounts instantly.

I havent found any solution yet and it's been difficult to
troubleshoot since it happens randomly. One day its good and another
day it acts up.

Any suggestions would be greatly appreciated.
Thanks
 
H

hyper77x

Are you manually initiating a Send/Receive or just waiting for Outlook
to do it?  If you manually initiate a send/receive does the e-mail
arrive or still delayed?

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Towerhttp://www.rolandschorr.comhttp://www.officeforlawyers.com
Author - The Lawyer's Guide to Microsoft Outlook 2007:http://tinyurl.com/5m3f5q

My outlook is set to automatically receive every 5 minutes but I also
click on Send/Receive Manually and no new emails are pulled when these
delay issues are happening. I've also tried reinstalling MS Office/
Outlook but it made no difference.
Thanks,
Chris
 
H

hyper77x

My outlook is set to automatically retrieve new emails every 5 minutes
but I've also clicked on Send/Receive manually when these delay issues
are happening and no new emails are being pulled from the Pop3 server.

I've tried reinstalling MS Office/Outlook but that hasnt made any
difference either.

Thanks,
Chris
 
S

sailor dan

My outlook is set to automatically retrieve new emails every 5 minutes
but I've also clicked on Send/Receive manually when these delay issues
are happening and no new emails are being pulled from the Pop3 server.

I've tried reinstalling MS Office/Outlook but that hasnt made any
difference either.

Thanks,
Chris



(e-mail address removed) has the same problem. Sometimes the delay is hours and up to 2 days. No way to know if I ever received all the e-mails. HELP
 
G

Gordon

My outlook is set to automatically retrieve new emails every 5 minutes

Which is too quick. Ever wondered why the default send and receive time in
Outlook is TEN minutes?
Five minutes may be too quick to enable the send and receive instruction
packets to clear your ISPs mail server.
Set it back to the default ten minutes and see if that helps.

BTW, WHY do you think you need email that quickly?
 
S

sailor dan

Gordon said:
My outlook is set to automatically retrieve new emails every 5 minutes

Which is too quick. Ever wondered why the default send and receive time in
Outlook is TEN minutes?
Five minutes may be too quick to enable the send and receive instruction
packets to clear your ISPs mail server.
Set it back to the default ten minutes and see if that helps.

BTW, WHY do you think you need email that quickly?

--
Asking a question?
Please tell us the version of the application you are asking about,
your OS, Service Pack level
and the FULL contents of any error message(s)

Changed retrieve time to 15 minutes and now change. And another thing, new email will not show up until I click on something in the navigator page. It doesn't seem to matter what. Click something and emial start rolling in. Up to several days old.
 
B

Brian Tillman [MVP - Outlook]

Changed retrieve time to 15 minutes and now change. And another thing,
new email
will not show up until I click on something in the navigator page. It
doesn't seem to matter
what. Click something and email start rolling in. Up to several days
old. Running
Windows XP 5.1.2600 SP3. Office Outlook 2007 12.o.631600.5000

Enable diagnostic logging and see what's happening during a send/receive.
http://support.microsoft.com/kb/300479
 

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