Shutting Down or Restarting

[Pete]

For a long time now I have not been able to shut down or
restart my computer. I gets hung-up in both attempts at
the "Windows is now shutting down..." screen. I have
looked online at the Microsoft Support sites and it all
says the same thing, to install the Windows XP Service
Pack 1 (SP1). But the site says it no longer lets the
user download the SP1. Any other suggustions? Here is
some more useful info:
05-Apr-2002 03:06 5.1.2600.41 429,056 Winlogon.exe
kbbug kbSecurity kbWinXPsp1fix KB320008
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;q307274

-none of these work-
-all where found on the support site here in microsoft-
thanks

 

[Jake]

-----Original Message-----
For a long time now I have not been able to shut down or
restart my computer. I gets hung-up in both attempts at
the "Windows is now shutting down..." screen. I have
looked online at the Microsoft Support sites and it all
says the same thing, to install the Windows XP Service
Pack 1 (SP1). But the site says it no longer lets the
user download the SP1. Any other suggustions? Here is
some more useful info:
05-Apr-2002 03:06 5.1.2600.41 429,056 Winlogon.exe
kbbug kbSecurity kbWinXPsp1fix KB320008
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;q307274

-none of these work-
-all where found on the support site here in microsoft-
thanks
.
Copy and paste below URL to your browser:

Windows XP Shutdown Troubleshooter
http://aumha.org/win5/a/shtdwnxp.htm