can't Sys Restore or restart

[S. Needham]

Folk:

Was looking for a copy of a TV show I missed; went to a site purporting to
have it; clicked on the video; something downloaded, a"Video Codecs" IIRC;
Zonealarm warned me of something trying to access the "trusted zone" and one
other warning, both of which I denied.

Now I cannot get system restore to do its thing, and while I can shut down
and start from a dead stop, I cannot restart--it hangs at the 'windows is
shutting down' screen.

Any thoughts or miracle cures?

Regards and Happy Trails,

Scott Needham
Boulder, Colorado, USA

 

[S. Needham]

Folk:

Was looking for a copy of a TV show I missed; went to a site purporting to
have it; clicked on the video; something downloaded, a"Video Codecs" IIRC;
Zonealarm warned me of something trying to access the "trusted zone" and
one other warning, both of which I denied.

Now I cannot get system restore to do its thing, and while I can shut down
and start from a dead stop, I cannot restart--it hangs at the 'windows is
shutting down' screen.

And just noticed that now, when I do a Google search and choose a site, then
click the go back arrow to go back, it won't but gives me a whole page of
nonsense characters:

<ÿÄWÝnEöFSTT½dp£R¯½?¶"رKâ4¡??H·)^'-ÙÙ?wÈzg²;þ K"ÖF´}?>W$
z?
;n¹.TÝØSÓ4po>3gÏzTïoïo9^o¯÷?S>++TßùÕÊÌ~¾"

S. Needham

 

[Jose]

And just noticed that now, when I do a Google search and choose a site, then
click the go back arrow to go back, it won't but gives me a whole page of
nonsense characters:

 <  ÿÄWÝn E öFS TT ½dp £R¯½?¶"رKâ4¡??H·)^'-ÙÙ?wÈzg²;þ K"ÖF´}?>W $  z?
  ;n¹.TÝØSÓ4p o>3gÏzTïoïo9^o¯÷?S>++Tß ùÕÊÌ ~¾"

S. Needham

Do not do a System Restore at this time. Do this first:

Go to these WWW sites if you can.

MBAM: http://malwarebytes.org/
SAS: http://www.superantispyware.com/

Download the free software all purpose scanning software and for each,
install it, update it to the latest definitions, do a full scan and
let them fix any problems. Separately of course.

Please do not just "try" something to see if it might work.

Jose

 

[HeyBub]

Folk:

Was looking for a copy of a TV show I missed; went to a site
purporting to have it; clicked on the video; something downloaded,
a"Video Codecs" IIRC; Zonealarm warned me of something trying to
access the "trusted zone" and one other warning, both of which I
denied.
Now I cannot get system restore to do its thing, and while I can shut
down and start from a dead stop, I cannot restart--it hangs at the
'windows is shutting down' screen.

Any thoughts or miracle cures?

Regards and Happy Trails,

Scott Needham
Boulder, Colorado, USA

"Installing codec(s)" is a favorite trick used by maleware authors.