Windows XP will not shut down - Please help

[Guest]

Microsoft Windows XP
When I attempt to shut down my computer, I go through the necessary steps:
Start -> Shut down
It says Windows is shutting down.
(My cursor arrow is operable, yet nothing happens.)
I have tried following instructions in article Q307274 to no avail.
"This problem may occur if all the following conditions are true: • You have
East Asian Language support installed on your Windows XP-based computer and
the Input Method Editor (IME) selected as your default input language.
• You have the Welcome screen turned on. "
I checked both and all is good yet bno luck. I am updated on all Service
Packs.
Please help.
Thanks, Jennifer

 

[Frank Saunders, MS-MVP OE/WM]

Microsoft Windows XP
When I attempt to shut down my computer, I go through the necessary steps:
Start -> Shut down
It says Windows is shutting down.
(My cursor arrow is operable, yet nothing happens.)
I have tried following instructions in article Q307274 to no avail.
"This problem may occur if all the following conditions are true: • You
have
East Asian Language support installed on your Windows XP-based computer
and
the Input Method Editor (IME) selected as your default input language.
• You have the Welcome screen turned on. "
I checked both and all is good yet bno luck. I am updated on all Service
Packs.

See http://aumha.org/win5/a/shtdwnxp.htm