R
Rebel1
If I try to shut down via Start/Turn Off Computer/Turn Off, all open
windows will terminate, as will certain programs in the system tray that
launch at startup. The only program that doesn't close is Windows
Explorer. If I minimize it, I see the desktop. If I try Start/Turn Off
Computer/Turn Off again, once in a rare while the computer shuts down.
But if I close Explorer before trying to shut down, even with other
windows open, a normal shutdown always takes place.
The problem just started within the last week or two.
Any ideas why an open instance of Explorer prevents shutdown?
SP3, plus dozens of updates.
Thanks,
R1
windows will terminate, as will certain programs in the system tray that
launch at startup. The only program that doesn't close is Windows
Explorer. If I minimize it, I see the desktop. If I try Start/Turn Off
Computer/Turn Off again, once in a rare while the computer shuts down.
But if I close Explorer before trying to shut down, even with other
windows open, a normal shutdown always takes place.
The problem just started within the last week or two.
Any ideas why an open instance of Explorer prevents shutdown?
SP3, plus dozens of updates.
Thanks,
R1