Shared Fax Service

[Jason Rhymes]

Sorry for the cross post. Just found this group.

I set up our Win2000SBS to receive and route faxes through email and it
works great. The only problem I have is about once a day I have to restart
the fax service because I get a fatal error message when receiving a fax.
Then I can't send or receive. If I stop and start the service in the morning
it will run all day with no problem. I updated the modem drivers and I'm
running SP3 about to upgrade to SP4. I have two questions.
1. Is there a script or something I can setup to run daily to stop and start
the fax service?
2. Or is there a way I can trouble shoot and fix this problem.
Nothing showing in the event log.

Dell 2300 Server (2) PIII 933, 756meg RAM, Plenty of harddrive space.
Actiontech PCI V.90 Modem.

 

[Ananda Sarkar [MSFT]]

1. Open script.bat and type in:
net stop "microsoft shared fax
net start "microsoft shared fax

Go to Control Panel - Scheduled Task and schedule the script.bat

2. When an incoming fax is failed to receive, there should be some events
from fax service in the eventvwr. Can you please re-check this? Is receiving
failing randomly once a day or is it always failing from one particular
number? When the reception fails, if you stop start fax service, does
everything get back to normal?

Thanks,
Anand

--
Ananda Sarkar
Microsoft Printing, Imaging and Fax Team

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