Service Print Spooler freeze new TS conections

J

Janaina Rodrigues

Hi everybody!!

My TS freeze new logons sometimes.. then I restart the Print Spoller service
and all it´s normal again. Anybody knows hoe can I solve this?

I have Windows 2003 with SP1 and about 30 users connected.

thks,
Janaina
 
V

Vera Noest [MVP]

A crashing printer spooler on a Terminal Server is nearly always a
sign that you are using a 3th party printer driver which is not TS-
compatible.
The remedy is to uninstall all 3th party printer drivers and map
all printers that don't autocreate to a native printer driver on
the server, by creating a custom ntprintsubs.inf file. Details are
explained here:

239088 - Windows 2000 Terminal Services Server Logs Events 1111,
1105, and 1106
http://support.microsoft.com/?kbid=239088

You can check the recommended native driver substitution for your
local printers here:

Client Printer Autocreation Matrix
http://www.printingsupport.com/matrix.htm

If you manage more than a handful of servers and more than a dozen
of printer models, it will be worth it to invest in a 3rd party
printer management solution.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___
 

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