D
Dick
Three weeks ago the fax worked fine, now it won't connect. PC Doctor says it
fails test 2911-203. How do I fix this?
fails test 2911-203. How do I fix this?
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H
Hal Hostetler [MVP-P/I]
Couldn't tell you a thing about PC Doctor, I've never used it. What's
changed in the last three weeks? What happens when you try to send a fax?
What error messages do you get? What details about this can you tell us?
Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
changed in the last three weeks? What happens when you try to send a fax?
What error messages do you get? What details about this can you tell us?
Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
D
Dick
It doesn't give me an error message. It will beep about 6 times (numbers?)
then stop, a series of spaced beeps, and the operator comes on with "if you'd
like to make a call....etc". I can't think of anything that has new that has
happened. The software people says the problem is ion the modem, not the
software.--
RDB
then stop, a series of spaced beeps, and the operator comes on with "if you'd
like to make a call....etc". I can't think of anything that has new that has
happened. The software people says the problem is ion the modem, not the
software.--
RDB
C
Chuck
"Dick" mentioned in a previous post that this was an internal modem. Many of
the internal modems are what is referred to as a "soft modem". This means
that they rely on a software driver to do things that might be done in modem
hardware when using an external modem.
That said, the problem he mentioned can be caused by a number of things, and
the modem driver or configuration is a likely suspect. I guess I'd have to
ask if the modem works properly when used as a "standard modem" or data
modem.
One of the more screwball ways to coerce win XP fax to install properly and
work with modems not on the support list was to install a "Standard modem"
first. Evidently, this makes some registry entries that otherwise may not be
made (and should have been by the OEM modem installer). I've used this
method to get old Supra and USR external modems to work with XP.
It also seems to help with some "white box" internal modems when they don't
install properly, or the XP fax software installs but does not work.
the internal modems are what is referred to as a "soft modem". This means
that they rely on a software driver to do things that might be done in modem
hardware when using an external modem.
That said, the problem he mentioned can be caused by a number of things, and
the modem driver or configuration is a likely suspect. I guess I'd have to
ask if the modem works properly when used as a "standard modem" or data
modem.
One of the more screwball ways to coerce win XP fax to install properly and
work with modems not on the support list was to install a "Standard modem"
first. Evidently, this makes some registry entries that otherwise may not be
made (and should have been by the OEM modem installer). I've used this
method to get old Supra and USR external modems to work with XP.
It also seems to help with some "white box" internal modems when they don't
install properly, or the XP fax software installs but does not work.
D
Dick
How do I go about doing this?
--
RDB
--
RDB
Chuck said:"Dick" mentioned in a previous post that this was an internal modem. Many of
the internal modems are what is referred to as a "soft modem". This means
that they rely on a software driver to do things that might be done in modem
hardware when using an external modem.
That said, the problem he mentioned can be caused by a number of things, and
the modem driver or configuration is a likely suspect. I guess I'd have to
ask if the modem works properly when used as a "standard modem" or data
modem.
One of the more screwball ways to coerce win XP fax to install properly and
work with modems not on the support list was to install a "Standard modem"
first. Evidently, this makes some registry entries that otherwise may not be
made (and should have been by the OEM modem installer). I've used this
method to get old Supra and USR external modems to work with XP.
It also seems to help with some "white box" internal modems when they don't
install properly, or the XP fax software installs but does not work.
H
Hal Hostetler [MVP-P/I]
Thank you for that tip, Chuck!
Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
D
Dick
I still don't know what to do here.
--
RDB
--
RDB
Hal Hostetler said:Thank you for that tip, Chuck!
Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com
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