G
Gareth J Dykes
A friend of mine has Outlook XP.
It worked fine for many months but recently he has stopped being able to
send and receive emails.
When he sends a test message, the network connection and detecting incoming
and outgoing mail servers check OK. However, the incoming fetch and
outgoing send fail. This happens for two different ISPs and occurs when he
connects through either ISP. This leads me to think it must be a client
problem. He can access his emails through each of the ISPs webmail services
so we are confident his user name and passwords are correct.
Thoughts, please?
Gareth
It worked fine for many months but recently he has stopped being able to
send and receive emails.
When he sends a test message, the network connection and detecting incoming
and outgoing mail servers check OK. However, the incoming fetch and
outgoing send fail. This happens for two different ISPs and occurs when he
connects through either ISP. This leads me to think it must be a client
problem. He can access his emails through each of the ISPs webmail services
so we are confident his user name and passwords are correct.
Thoughts, please?
Gareth