security service won't turn on

[bella]

Everything was working fine, then I got a notice that I'm not protected. The
security is turned off and I can't turn it on. It just says it can't be
turned on and there's no explanation or help. Please, does anyone have any
suggestions?

 

[Engel]

Hello bela,

Suggest you scan the system for the presence of Vundo. If the Windows
Malicious Software Tool is not installed nor scanned the system recently,
then suggest you first utilize it and see if it detects and removes Vundo.
Definitions for Vundo have been included in it since March '08.

Tools that can fix the problem would be:
-SUPERAntiSpyware
-MalwareBytes
-Windows Live OneCare
-Windows Malicious Software Tool
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A very good antimalware app is SUPERAntiSpyware.
There is a free version (on demand scanning only), the paid for version
includes active monitoring, similar to Windows defender:
<http://www.superantispyware.com/>
The trial version of SUPERAntiSpyware Pro (SAS):
<http://www.superantispyware.com/superantispywarefreevspro.html>
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Try running Malwarebytes Anti-Malware... download, update, and perform a
full system scan:
<http://www.malwarebytes.org/roguenet.php?id=401>
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Windows Live OneCare
<http://onecare.live.com/site/en-us/tryscanner.htm>
Look for Protection, the broom Clean up, also Tune Up..
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Windows Malicious Software Tool
<http://www.microsoft.com/downloads/...e0-e72d-4f54-9ab3-75b8eb148356&displaylang=en>
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Have you done any scans within safe mode ?

Restart in safe mode and scan with both updated Windows Defender, your
antivirus, Malwarebytes Anti-Malware, and SUPERAntiSpyware 4.1 and Windows
Malicious Software Tool
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Unexplained computer behavior may be caused by deceptive software
<http://support.microsoft.com/kb/827315>
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I hope this post is helpful.

Let us know how it works ºut.

Ǝиçεl
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[Erol]

i have same problem but whatever i did didnt work soo what should i do?

 

[Engel]

Hello Erol,

I'd recommend resubmitting your post here:

Start a help ticket.

Help and Support

<http://support.microsoft.com/common/international.aspx?rdpath=1&gprid=9860>


OR


I'd recommend calling 1-866-pcsafety if you are in the U.S. or Canada.

Elsewhere, call your local Microsoft subsidiary, or the number for paid
support in your locale--and ask for the free help with virus or
security-patch related issues. This help extends to spyware removal as well.

Good luck


Ǝиçεl
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