RRAS Won't start (7024 and 20103)


Martyn Alner

I have a customer with an SBS2000 Server, which had
Routing and Remote Access running perfectly on it. Today
he decided to do a windows update and reboot, and RRAS
now fails to start with the following errors:-

Event ID: 7024

The Routing and Remote Access service terminated with
service-specific error 2.

Event ID: 20103

Unable to load D:\WINNT\System32\iprtrmgr.dll.

I have followed article 299013 on the KB, but all is
fine. It also suggests reinstalling TCP/IP but I really
don't want to this on SBS2000 as I'm not sure what may

Any ideas gratefully received

Martyn Alner
Phoenix IT Ltd (UK)

SrivatsK [MSFT]

Hi Martyn,

Can you tell us what is the 'Data' in the event properties? (Open the event
and check the bottom, you should be seeing the data in bytes/word).

but i would suggest you to go ahead with what KB article suggests.


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