Remote Desktop Printing from a Remote Server

G

Guest

The problem I am having is this:

A user has a Brother 1440 Laserjet attached via USB on her laptop. From a
customer site, she is Remote Desk Topping into a remote server, with the
local device Printer checked, and when she tries to print off the RDT, the
printer does not show.

I have heard that some printers are a bit fickle with this, but was told
that Brothers are easy.

The remote server is a windows 2000 server,and the laptop is a win XP. I'm
sure it is something obvious, but for the life of me, I haven't a clue.

Can anyone help me?
 
P

Pegasus \(MVP\)

Jerry said:
The problem I am having is this:

A user has a Brother 1440 Laserjet attached via USB on her laptop. From a
customer site, she is Remote Desk Topping into a remote server, with the
local device Printer checked, and when she tries to print off the RDT, the
printer does not show.

I have heard that some printers are a bit fickle with this, but was told
that Brothers are easy.

The remote server is a windows 2000 server,and the laptop is a win XP. I'm
sure it is something obvious, but for the life of me, I haven't a clue.

Can anyone help me?

Your first step should be a test with a simple no-frills printer
driver. Install the driver for an HP LJ 4L on her laptop, then
check if it shows up in an RDP session. If it does then the
problem lies with the Brother printer driver. If it does not
then you need to activate RDP printer resources.
 
G

Guest

Pegasus (MVP) said:
Your first step should be a test with a simple no-frills printer
driver. Install the driver for an HP LJ 4L on her laptop, then
check if it shows up in an RDP session. If it does then the
problem lies with the Brother printer driver. If it does not
then you need to activate RDP printer resources.

Thanks, but another question, im sorta a newbie when it comes to server
stuff. where do i activate it?
 
P

Pegasus \(MVP\)

Jerry said:
Thanks, but another question, im sorta a newbie when it comes to server
stuff. where do i activate it?

Run mstsc.exe from the "Run" menu, then click "Options",
then "Local Resources".
 
G

Guest

Pegasus (MVP) said:
Run mstsc.exe from the "Run" menu, then click "Options",
then "Local Resources".

you mean check printers under local resources, where by theory, it should
bring along any attached printer, correct.

yup, i did that, but i was also told this didnt work for every printer out
there and that brothers were good about carrying over. this is a brother
printer she is using, but alas it doesnt carry over, so im thinking theres
maybe a setting somehere on the server itself that has to be checked/activated
 
P

Pegasus \(MVP\)

Jerry said:
you mean check printers under local resources, where by theory, it should
bring along any attached printer, correct.

yup, i did that, but i was also told this didnt work for every printer out
there and that brothers were good about carrying over. this is a brother
printer she is using, but alas it doesnt carry over, so im thinking theres
maybe a setting somehere on the server itself that has to be
checked/activated

That's the one I mean and that's the one you should test
with an HP LJ 4L. Did you?
 
G

Guest

Pegasus (MVP) said:
That's the one I mean and that's the one you should test
with an HP LJ 4L. Did you?


the only printers i have here are hp 1300 & 1320 and brother 1440.
 
P

Pegasus \(MVP\)

Jerry said:
the only printers i have here are hp 1300 & 1320 and brother 1440.

I never said you should install an HPLJ4L printer. All I
recommended was to install an HPLJ4L printer ***driver***,
because it's an ideal testing method.
 
G

Guest

Pegasus (MVP) said:
I never said you should install an HPLJ4L printer. All I
recommended was to install an HPLJ4L printer ***driver***,
because it's an ideal testing method.


oops, not how i read that, my apologies. i did find this article though, i
will test this tonite around 7ish

Printers That Use Ports That Do Not Begin With COM, LPT, or USB Are Not
Redirected in a Remote Desktop or Terminal Services Session

Article ID : 302361
Last Review : December 20, 2004
Revision : 4.4

This article was previously published under Q302361
On this page
SYMPTOMS
CAUSE
RESOLUTION
STATUS
MORE INFORMATION
APPLIES TO

SYMPTOMS

When you use Remote Desktop Connection or the Terminal Services Client
version 4.0 or 5.0 to connect to another Windows-based computer from a
computer that is not running Windows Server 2003, your local printers may not
be redirected. As a result, your local printers are not available in the
remote desktop or terminal services session.

For example, if your Windows XP-based computer has a multifunction print
device using a DOT4 port, it may not be redirected in a remote desktop
session to a Windows 2000- or Windows Server 2003-based computer.
Back to the top

CAUSE

This problem occurs because the printer port does not begin with COM, LPT,
or USB. By default, printer port names that do not begin with COM, LPT, or
USB are only redirected in Windows Server 2003. By default, multifunction
print devices may not be redirected unless you are running Windows Server
2003 on your local computer because they use DOT4 ports.
Back to the top

RESOLUTION

To resolve this problem on a computer that is not running Windows Server
2003, force all ports (including DOT4) on the client computer to be filtered
for redirection. To do this, add a DWORD value named FilterQueueType to
HKEY_CURRENT_USER\Software\Microsoft\Terminal Server
Client\Default\AddIns\RDPDR and set its value data to FFFFFFFF.

Follow these steps, and then quit Registry Editor: 1. Click Start, click
Run, type regedit, and then click OK.
2. Locate and then click the following key in the registry:
HKEY_CURRENT_USER\Software\Microsoft\Terminal Server
Client\Default\AddIns\RDPDR
3. On the Edit menu, point to New, and then click DWORD Value.
4. Type FilterQueueType, and then press ENTER.
5. On the Edit menu, click Modify.
6. Type FFFFFFFF, and then click OK.
This enables all ports on the client to be redirected.

To work around this problem on a client computer that has a multifunction
print device, change the port that the multifunction print device uses from
DOT4 to an LPT port.

For example, to configure a multifunction print device to use an LPT port on
a Windows XP-based computer, follow these steps: 1. InControl Panel,
openPrinters and Faxes.
2. Right-click the local printer that is not redirected, and then click
Properties.
3. Click the Ports tab, click an LPT port, and then click Apply.

The printer should now appear next to that port.
4. Close the Printer Properties window, and then reconnect by using Remote
Desktop.
Important When a multifunction printer is using a standard LPT port instead
of the DOT4 port, it loses its multifunction capabilities, such as scanning,
faxing, or copying. To regain the multifunction capabilities, the print
device must use the DOT4 port.
Back to the top
 

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