remote assistance

[The Barra]

I am having difficulty in geting remote assistance with
a friend.
I am running windows XP and cannot connect thro windows
messenger 6.1. I have tried disabled internet security
and firewall but still can t get it working..
In response to sending an e mail when asked to type in
friends e mail address there is no flashing cursor and
does nt allow me to imput it.
Have also tried via messenger 6.1........ We get to the
page where it asks "do you want buddy to remote etc
Yes or no, when I press yes for a short time it says we
are connected however then fails.......

 

[purplehaz]

What kinds of connections are you using. Dial up will work, but ain't gonna
cut it. No such thing as windows messenger 6.1 - please clarify. Do you mean
msn messenger 6.1? Try using windows messenger 5.0(current version). Right
click the user and choose ask for remote assistance.
If it doesn't work, post the exact error message.