Remote assistance

[Grady]

My mother has win 98 on her computer and I have XP can i
access her computer to help or fix it via internet? I
have installed remote assistance on her computer but dont
know how to set it up, as well as set up mine?
Please help me!!!!

 

[roger]

Hi Grady,

My mother has win 98 on her computer and I have XP can i
access her computer to help or fix it via internet? I
have installed remote assistance on her computer but dont
know how to set it up, as well as set up mine?
Please help me!!!!

You will find these pages helpful:

Microsoft Windows XP - Remote Assistance
Remote Assistance for x86-based computers allows you to invite a
trusted person (a friend or computer expert) to remotely and
interactively assist you with a problem. You can also use Remote
Assistance to remotely assist a user who trusts you.
http://www.microsoft.com/resources/documentation/Windows/XP/all/reskit/en-us/prmb_tol_drft.asp

Remote Assistance FAQ for General Users
Get answers to common questions about Remote Assistance in Windows XP.
http://www.microsoft.com/windowsxp/pro/using/howto/gethelp/remoteassist/rafaq-general.asp

Good luck

 

[JSS]

You could always use netmeeting. Thats what I have done, very easy