Recovery Console



I have an OEM installed Windows XP Media Center machine at SP2 level with all
updates installed. I have installed the Recovery Console successfully, but
it will not run. It boots up to the point where it should offer me the
command prompt, but then it dies with a blue screen message. The essential
details of the message are:

"Remove any newly installed hard drives or hard drive controllers. Run
CHKDSK /F to check for hard drive corruption and then restart your computer.

"Technical Information:

STOP: (0x0000007B, 0xF78E6640, 0xC0000034, 0x00000000, 0x00000000)"

This is clearly complaining about my disk drives which are SATA. No disk
check has ever found any corruption or problem and they work perfectly with
Windows, but the Recovery Console will not recognize them correctly. I
currently have a RAID 1 array, but this problem happened before I made the
RAID setup. In any case, the RAID array should be transparent to software,
even the recovery console.

I think that the Recovery Console does not know how to handle SATA disks.
Neither the OEM nor Microsoft have been willing to offer any help.

Has anyone else had this problem? Does anyone have a suggested solution?

I've searched for suitable SATA drivers, but have been unable to find
anything so far.

This looks like a part of a greater problem -- a stock Windows XP CD will
not install on a system with SATA drives either. The complaint is similar,
can't find any disk drives.


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