Program integrity

E

E

I have Norton Systems works on my computer. The "One
Button Checkup" has an error on the Program Integrity
Scan that it cannot fix. It reads:
Missing Program Files - 1 problem
"C:\Program Files\Common
Files\InstallShield\Professiona\RunTime\0701\Intel32
\DotNetIntaller.exe"
cannot access a necessary file, "mscoree.dll."

Does anyone know how to fix that?

Also, when our computer opens for each name, "My
documents" starts. Any way to fix that also?

Thanks
 
C

Carey Frisch [MVP]

The missing "mscore.dll" file is not missing. Nor is there a problem
with Windows XP or Norton's Win Doctor. All you have to do is go
to Windows Update and download the update called ".NET Framework".
Once you have restarted your computer, check for Windows problems
using the Norton Win Doctor and it should be fixed.

Direct Download:

Microsoft .NET Framework Version 1.1 Redistributable Package
http://www.microsoft.com/downloads/...E3-F589-4842-8157-034D1E7CF3A3&displaylang=en

After installation, I'm sure you'll have another question:

What is the ASP.NET Machine Account?
http://www.mvps.org/marksxp/WindowsXP/aspdot.php

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

--------------------------------------------------------------------


|I have Norton Systems works on my computer. The "One
| Button Checkup" has an error on the Program Integrity
| Scan that it cannot fix. It reads:
| Missing Program Files - 1 problem
| "C:\Program Files\Common
| Files\InstallShield\Professiona\RunTime\0701\Intel32
| \DotNetIntaller.exe"
| cannot access a necessary file, "mscoree.dll."
|
| Does anyone know how to fix that?
|
| Also, when our computer opens for each name, "My
| documents" starts. Any way to fix that also?
|
| Thanks
 
T

Tumbleweed

Carey Frisch said:
The missing "mscore.dll" file is not missing. Nor is there a problem
with Windows XP or Norton's Win Doctor. All you have to do is go
to Windows Update and download the update called ".NET Framework".
Once you have restarted your computer, check for Windows problems
using the Norton Win Doctor and it should be fixed.

Direct Download:


<snip> he doesnt even need to do that since its highly unlikely he actually
needs dot net framework. Just tell Norton to ignore this in future.
Essentially this is a crap error message from Norton.
 

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