Problem with swedish version of SP4

[Patrik]

Hi!

I've discovered a problem with the swedish version of SP4
update.msi. I try to update clients with SP3 deployed with
its update.msi. I've get an msi error that says that
something like this "another version of this product i
already installed... you have to uninstall this...".

I've discovered that the swedish version of SP3 and SP4
update.msi use the same product code. I've compared the US
versions, the german versions and ther swedish versions of
SP2, SP3 and SP4 update.msi and discoverde that update.msi
the swedish version of SP3 and SP4 use the US SP3 product
code. Only update.msi in swedish SP2 have the corect
producktcode. That is the language id section i correct
and the version i also correct.

Swedish SP2, SP3 and SP4 update.msi product codes:

SP2 {5D0930A0-1053-433A-8BB9-602665550DD0}
SP3 {5D0930A0-1033-433A-8BB9-603665550DD0}
SP4 {5D0930A0-1033-433A-8BB9-603665550DD0}

1033 is the US language id and 1053 is the swedish id

US SP2, SP3 and SP4 update.msi product codes:

SP2 {5D0930A0-1033-433A-8BB9-602665550DD0}
SP3 {5D0930A0-1033-433A-8BB9-603665550DD0}
SP4 {5D0930A0-1033-433A-8BB9-604665550DD0}

The package codes are correct in the msi packages for the
swedish versions.

I've got two questions:

Is this a forum to report this kind of "bug"?

Is there safe to change the msi product code to reflect
the expected code. It would be changed to the the same as
the package code. We really want to deploy SP4 with
update.msi. I use SDK Orca editor to change the code.

Hope for an answer soon.

/Patrik

 

[Pegasus \(MVP\)]

Hi!

I've discovered a problem with the swedish version of SP4
update.msi. I try to update clients with SP3 deployed with
its update.msi. I've get an msi error that says that
something like this "another version of this product i
already installed... you have to uninstall this...".

I've discovered that the swedish version of SP3 and SP4
update.msi use the same product code. I've compared the US
versions, the german versions and ther swedish versions of
SP2, SP3 and SP4 update.msi and discoverde that update.msi
the swedish version of SP3 and SP4 use the US SP3 product
code. Only update.msi in swedish SP2 have the corect
producktcode. That is the language id section i correct
and the version i also correct.

Swedish SP2, SP3 and SP4 update.msi product codes:

SP2 {5D0930A0-1053-433A-8BB9-602665550DD0}
SP3 {5D0930A0-1033-433A-8BB9-603665550DD0}
SP4 {5D0930A0-1033-433A-8BB9-603665550DD0}

1033 is the US language id and 1053 is the swedish id

US SP2, SP3 and SP4 update.msi product codes:

SP2 {5D0930A0-1033-433A-8BB9-602665550DD0}
SP3 {5D0930A0-1033-433A-8BB9-603665550DD0}
SP4 {5D0930A0-1033-433A-8BB9-604665550DD0}

The package codes are correct in the msi packages for the
swedish versions.

I've got two questions:

Is this a forum to report this kind of "bug"?

Is there safe to change the msi product code to reflect
the expected code. It would be changed to the the same as
the package code. We really want to deploy SP4 with
update.msi. I use SDK Orca editor to change the code.

Hope for an answer soon.

/Patrik

This is only a general discussion forum. Perhaps some other
contributor will have an answer for your specific problem.

If you believe that you have found a bug then you should ring
your nearest Microsoft office and report the problem. It is likely
that Microsoft will ask for your credit card number, against
which they will make a nominal charge in case that your problem
is NOT caused by a Microsoft bug. If it turns out to be a bug
then no charges will apply.

 

[Eric Shen [MSFT]]

Hi Patrik,

As this issue is regarding a specific localized version, I am sorry that it
is not suitable to be discussed in this newsgroup specific for US edition.
You need to post into the newsgroup for this specific language or contact
the local Microsoft Product Support Service office for assistance. These
support professionals are dedicated in working with this specific version
so they are qualified to help you on this issue. They will help you
resolved this issue as soon as possible.

Please feel free to let me know if there is anything I can help. Thank you
for your understanding and participation.

Regards,

Eric Shen
Product Support Services
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.

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