printing

[bob]

I have set up a Win2000 TS and have 5 clients that use the system. One of
the clients is using a Lexmark E322 laser printer which is not a "listed"
printer for Win2000. I have modified the ntprint.inf file and initially had
no problems printing with this printer. I used an HP laserjet 1100 driver
when I modified the Inf file. Sometime in the past month or so the owner
tried to add a printer on the TS server from a client which did not work. At
this time the client using the Lexmark printer has lost thier printing
capabilities. I have checked all the server printing configurations and
cannot find a solution to this problem.
This client has not been able to print for over a month and I am at wits end
trying to find out what is wrong. All clients are running WinXp pro.
Any ideas????

Thanks

 

[Matthew Harris [MVP]]

Can you remove the driver that was installed by the owner?

Check out this link:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;135406&Product=win2000

You might need to remove the HP 1100 driver also and then
reinstall it from the Windows 2000 disks.

-M

 

[bob]

Sorry for the personal reply Matthew - i have gone into the printers/server
properties and removed the drivers on the server. The article you refer to
states I should reinstall the printer, after doing a regedit and blowing it
away. Doesn't the driver automatically install itself when the client logs
in for the printer redirection?

 

[Matthew Harris [MVP]]

Actually, no, the terminal server will not automatically
install the printer driver. You need to install the
printer driver onto the terminal server prior to them
connecting.

After you reinstalled the driver from the Windows 2000
disk, what happened?

-M

 

[bob]

The error in the event viewer is - 1111 - "Driver Lexmark E322 required for
printer Lexmark E322 is unknown. Contact the administrator to install the
driver before you log in again."

this occurs with or without the driver installed (the driver is an
HP100)(the ntprint for the lexmark uses the driver, same as another user who
does have an HP laserjet 1100 which is installed on the system)..



Bob