Check the print processor. Printer Properties, Advanced. Winprint is the
print processor that ships in Windows. The print processor handles the
advanced functions like copies, N-up, duplex.
Note the print processor assigned to the device. Change it back to
winprint and verify that the client can print multiple copies.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
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