R
Ruth
I am trying to solve a problem with my daughter's computer. She has a
Lexmark x6170 printer installed but when you try to print it says that there
is no printer installed. I have downloaded the latest drivers from Lexmark
but am unable to install because of a "printer spooler issue". She did NOT
have system restore turned on because I wanted to try that. The other part
of this is when you go into Control Panel and click on printers, the computer
restarts itself. I have gone through Add/Remove Programs to see if there was
anything that was installed recently and there wasn't. She has Trend Micro
PC-cillin current and running so I don't THINK it would be a virus or
malware. Anything to help would be much appreciated. Thanks
Lexmark x6170 printer installed but when you try to print it says that there
is no printer installed. I have downloaded the latest drivers from Lexmark
but am unable to install because of a "printer spooler issue". She did NOT
have system restore turned on because I wanted to try that. The other part
of this is when you go into Control Panel and click on printers, the computer
restarts itself. I have gone through Add/Remove Programs to see if there was
anything that was installed recently and there wasn't. She has Trend Micro
PC-cillin current and running so I don't THINK it would be a virus or
malware. Anything to help would be much appreciated. Thanks