MISSING usbccgp.sys FILE WHEN INSTALLING USB PRINTER

[THE COMPUTER LAB]

Acer laptop XPH SP2 with all current updates and Lexmark printer. Don't
have more details. Owner cannot install new Lexmark printer. I suspect he
is not disabling virus scanner first. Anyway, Lexmark support says it's not
their fault; the computer is missing usbccgp.sys file, they say. Not much
found on this problem. I suspect the file is really there in the System32
folder but there is a glitch during installation

 

[Guest]

Acer laptop XPH SP2 with all current updates and Lexmark printer. Don't
have more details. Owner cannot install new Lexmark printer. I suspect he
is not disabling virus scanner first. Anyway, Lexmark support says it's not
their fault; the computer is missing usbccgp.sys file, they say. Not much
found on this problem. I suspect the file is really there in the System32
folder but there is a glitch during installation

Hi LAB,
Here is a scenarion as your read it and apply the fix for your printer
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00278578&lc=en&cc=us&dlc=&product=72891

Read this document and see what you will make of it
http://download.microsoft.com/downl...4cc9-843a-923143f3456c/MFPRecommendations.doc
HTH.
Please let us know.
Regards,
nass

 

[Rock]

Acer laptop XPH SP2 with all current updates and Lexmark printer. Don't
have more details. Owner cannot install new Lexmark printer. I suspect
he is not disabling virus scanner first. Anyway, Lexmark support says
it's not their fault; the computer is missing usbccgp.sys file, they say.
Not much found on this problem. I suspect the file is really there in the
System32 folder but there is a glitch during installation

The file should be in \system32\drivers folder.