Missing Printers - Blank Printers and Faxes

G

Guest

I have had a problem for a while now and can't figure it out. My main
computer which has my printers installed on it now does not show any
printers. However, I can see them under "View Workgroup Computers" as they
are shared printers. My problem is that I cannot install any printers. I
can print and they show up under printers to select from programs but I am
having trouble updating programs like Adobe.

I checked the print spooler under Services and it is running. I have stopped
and restarted it but the "Printer and Faxes" screen is still blank. I have
no viruses and have scanned for them with Norton, Trend Micro, and even ran
Hijackthis.

Any suggestions?

Brendan
 
N

Newbie Coder

Brendan

START | RUN | Type 'services.msc' & check to see if PRINT SPOOLER is running. If not,
start it & make sure it's set to automatic & restart your machine.
 
G

Guest

Services are running and have been since startup. That was the first thing I
checked but that is not it. My two printers are: Lexmark 6250 (all in one)
and HP 970cxi both are shared as network printers.
 

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