Printers gone?????

G

Greg Brown

I am working with a laptop the is a Dell Latitude D620 with XP Pro SP2

When you go to Start>Settings>Printers and Faxes, it is empty. There
are no printers whatsoever listed. When you select Add Printer in
does nothing and if you go to Server properties, it does nothing.
Yet, when you go to print something from within an application such as
Word or Outlook, all of the printers are listed in the drop down menu.
Any ideas why they do not appear in the Printers and Faxes window????
 
B

Bill Sharpe

Greg said:
I checked the spooler, and even stopped and restarted it, and it seems
to be normal.
Did you just install the KB934238 update? My printers disappeared after
this installation. A system restore to a previous configuration brought
them back.

Bill
 

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