Print Queues do not clear

[Rash]

For some reason the print queues on all our network
printers are not clearing down after the documents have
been printed. They remain on the listing and show a
status as "Printed". No settings have been changed to my
knowledge and I have no idea whatsoever what is going on
here. Any assistance/advice would be greatly appreciated.

 

[Alan Morris\(MSFT\)]

HP printers?

Uncheck Bidirectional on the ports tab.

Also see it HP has the latest drivers with the fix posted.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Alan Morris\(MSFT\)]

If these are HP laserjet printers, be sure to get the latest driver from HP
for these. If you have up to date drivers, then HP did not fix this for the
printers you are using.
Disable Bidirectional on the Ports tab of printer properties.

If these are not HP laserjet please let me know which printer and where you
obtained drivers.

If you are using Netgear Print Server they also do not support
bidirectional.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.