Print jobs remain in queue

[Dan Berger]

On some of our PCs, their print jobs remain in the queue,
and although they show a status of "Printed", all jobs in
the queue will print again when the computer is restarted.

 

[Alan Morris\(MSFT\)]

If this is an HP LaserJet using HP drivers, turn off Bidirectional in the
Print / Properties / Ports tab. I spoke with HP a couple weeks ago and they
said they would have the fixed drivers on their website in January.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.