Print queue not cleared after printing files.....

[Jorge]

One of my users is having the following problem:
When she boots her PC in the morning all the reports
she had already printed the day before, are printed
again. I checked the que and all 8 reports were still
there. I cleared the queue and for the rest of the day
everythoing was fine, however, this morning when she
booted up her PC all the reports she had created and
printed yester printed again.....

I else should I check out......

Jorge.

 

[Alan Morris\(MSFT\)]

If this is a newer HP Laserjet, disable Bidirectional on the ports tab of
the printer properties

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

Thanks Alan, the printer is an HP 2200 a couple of years
old; and the system is on a Windows 2oo platform.

-----Original Message-----
If this is a newer HP Laserjet, disable Bidirectional on the ports tab of
the printer properties

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh; [ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

One of my users is having the following problem:
When she boots her PC in the morning all the reports
she had already printed the day before, are printed
again. I checked the que and all 8 reports were still
there. I cleared the queue and for the rest of the day
everythoing was fine, however, this morning when she
booted up her PC all the reports she had created and
printed yester printed again.....

I else should I check out......

Jorge.

.

 

[Alan Morris\(MSFT\)]

Did changing this setting fix the problem?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Thanks Alan, the printer is an HP 2200 a couple of years
old; and the system is on a Windows 2oo platform.

-----Original Message-----
If this is a newer HP Laserjet, disable Bidirectional on the ports tab of
the printer properties

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh; [ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

One of my users is having the following problem:
When she boots her PC in the morning all the reports
she had already printed the day before, are printed
again. I checked the que and all 8 reports were still
there. I cleared the queue and for the rest of the day
everythoing was fine, however, this morning when she
booted up her PC all the reports she had created and
printed yester printed again.....

I else should I check out......

Jorge.

.