POP3

[Guest]

With a UK Yahoo address, POP3 transfer of mail to OULTLOOK 2002 is free and
it works fine. However, I have tried to do the same under a different user
name and Yahoo account on the same PC, but to no avail - can't send and can't
receive, and keeps asking for the password. Error message simply states that
outgoing and incoming cannot communicate with the server!
I know that the OUTLOOK is set up ok, from apart from the address and
password, everything is identical. The ISP and modem are fine for it works
for my e-mail. Tried Yahoo Help and the ISP help desk, no solution. I have
also tried disabling NIS in case internet access/mail was denied, but again
no luck.
Anyone had the same problem, or have a solution?

 

[Jeff Stephenson [MSFT]]

Could you give the exact text of the error messages?

 

[Guest]

Hi Jeff,

Thanks for replying.

There are the two Error Messages when running 'test account settings' during
Outlook Wizard set-up, i.e.:

"Send test e-mail message: The specified server was found but there was
no response from the server. Please verify that the port and SSL
information is correct. To access these settings close this dialog, then
click More Settings and click on the Advance tab".

"Log onto incoming mail server(POP3): The specified server was found, but
there was no response from the server. Please verify that the port and SSL
information is correct. To access these settings close this dialog, then
click More Settings and click on the Advance tab".

Needless to say I have check and rechecked the settings but to no avail. If
I try and open Outlook, I'm repeatedly presented with a window to
enter/confrim the password.

Vaughan

 

[Jeff Stephenson [MSFT]]

Could you try actually sending and receiving mail, rather than using the
"Test Account Settings" button, and tell us the error messages you get when
you try that? While the test settings error messages are "user friendly",
they aren't all that useful for diagnosing a problem. One thing you may
want to check is whether (on the "Advanced" tab of your account dialog) you
have the "Use SSL" boxes checked - they should probably *not* be checked

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

 

[Guest]

Hi Jeff,

SSL boxes were not checked, all seetings are actually the same as mine;
which works.
If I try and send/receive in OUTLOOK, then as I mentioned, I'm repeatedly
prompted to re-enter the password. Eventually I have to cancel and the error
message that's given is:

Task ‘pop.mail.yahoo.co.uk – Sending and Receiving’ reported error
(0x800CCC92): ‘Your e-mail server rejected your login. Verify your user name
and password in your account properties. Under Tools, click E-mail accounts.
The server responded:? RR Error logging in. Please visit
http://mail.yahoo.com’

Needless to say I've checked the account user settings and password, even
disabled Norton Internet Sercurity when attempting to send in case there was
a conflict there - no luck.

Vaughan

 

[Jeff Stephenson [MSFT]]

Have you contacted Yahoo? The error message that you're getting clearly
shows that Outlook is trying to login to your server and the login was
rejected. If you haven't mistyped your username and password, then maybe
your password got reset somehow...

--
Jeff Stephenson
Outlook Development
This posting is provided "AS IS" with no warranties, and confers no rights

 

[Guest]

Jeff, I have the same error message as Von. I use Outlook Xp on WinXp SP2
with Norton Internet Security 2005 also and my server for email is Comcast.
I've already reset my password but am not being successful moving email from
the server to my local machine. Can you enlighten me?
Regards,
Doug

 

[Guest]

Doug,

After a host of replies from Yahoo in the UK on how to check my set-up, all
to no avail, in the end, I simply subscribed to Yahoo Mail Plus. Now it works
fine for the second uer - without changing any of the settings! The latter is
contrary to what Yahoo in the UK state, i.e. that POP3 forwarding does not
require one to subscribe to Mail Plus. The exact same happended when I tried
to establish POP3 on my Yahoo account.

Von

 

[Guest]

I too have the same problem as Doug and Von, and have recently upgraded to
NIS 2005. I presume there must be a problem with it working alongside
Windows XP. Has anyone found a way around this yet? My email seem to work
for a few hours before giving the exact same error messages and I have to
re-boot, or worse, uninstall NIS and re-install. It's so boring

 

[Guest]

Like Doug, Von and Nev, I am having a similar issue with my POP/SMTP servers
with Juno/Netzero. I also just updated to NIS 2005 because my NIS 2004 was
cutting off sending emails (the spam learning component was the problem
there, and when I called Norton, they said version 2005 had the fix for that
problem and sent me a free upgrade). But now I've replaced one problem for
another, and the only way I can access email is by webmail - this does not
work for my business at all!

 

[Milly Staples [MVP - Outlook]]

Discontinue the email scanning in NIS and you should be okay. It may
require an uninstall->reinstall without that option checked.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, DocBlueCollar asked:

| Like Doug, Von and Nev, I am having a similar issue with my POP/SMTP
| servers
| with Juno/Netzero. I also just updated to NIS 2005 because my NIS
| 2004 was cutting off sending emails (the spam learning component was
| the problem
| there, and when I called Norton, they said version 2005 had the fix
| for that problem and sent me a free upgrade). But now I've replaced
| one problem for another, and the only way I can access email is by
| webmail - this does not
| work for my business at all!
|
|
| "Nev" wrote:
|
|| I too have the same problem as Doug and Von, and have recently
|| upgraded to
|| NIS 2005. I presume there must be a problem with it working
|| alongside
|| Windows XP. Has anyone found a way around this yet? My email seem
|| to work
|| for a few hours before giving the exact same error messages and I
|| have to re-boot, or worse, uninstall NIS and re-install. It's so
|| boring
||
|| "Doug" wrote:
||
||| Jeff, I have the same error message as Von. I use Outlook Xp on
||| WinXp SP2 with Norton Internet Security 2005 also and my server for
||| email is Comcast. I've already reset my password but am not being
||| successful moving email from the server to my local machine. Can
||| you enlighten me?
||| Regards,
||| Doug
|||
||| "Jeff Stephenson [MSFT]" wrote:
|||
|||| Have you contacted Yahoo? The error message that you're getting
|||| clearly shows that Outlook is trying to login to your server and
|||| the login was rejected. If you haven't mistyped your username and
|||| password, then maybe your password got reset somehow...
||||
|||| --
|||| Jeff Stephenson
|||| Outlook Development
|||| This posting is provided "AS IS" with no warranties, and confers
|||| no rights
||||
||||
|||| ||||| Hi Jeff,
|||||
||||| SSL boxes were not checked, all seetings are actually the same as
||||| mine; which works.
||||| If I try and send/receive in OUTLOOK, then as I mentioned, I'm
||||| repeatedly prompted to re-enter the password. Eventually I have
||||| to cancel and the error message that's given is:
|||||
||||| Task 'pop.mail.yahoo.co.uk - Sending and Receiving' reported error
||||| (0x800CCC92): 'Your e-mail server rejected your login. Verify
||||| your user name and password in your account properties. Under
||||| Tools, click E-mail accounts. The server responded:? RR Error
||||| logging in. Please visit http://mail.yahoo.com'
|||||
||||| Needless to say I've checked the account user settings and
||||| password, even disabled Norton Internet Sercurity when attempting
||||| to send in case there was a conflict there - no luck.
|||||
||||| Vaughan
|||||
||||| "Jeff Stephenson [MSFT]" wrote:
|||||
|||||| Could you try actually sending and receiving mail, rather than
|||||| using the "Test Account Settings" button, and tell us the error
|||||| messages you get when you try that? While the test settings
|||||| error messages are "user friendly", they aren't all that useful
|||||| for diagnosing a problem. One thing you may want to check is
|||||| whether (on the "Advanced" tab of your account dialog) you have
|||||| the "Use SSL" boxes checked - they should probably *not* be
|||||| checked
||||||
|||||| --
|||||| Jeff Stephenson
|||||| Outlook Development
|||||| This posting is provided "AS IS" with no warranties, and confers
|||||| no rights
||||||
||||||
|||||| ||||||| Hi Jeff,
|||||||
||||||| Thanks for replying.
|||||||
||||||| There are the two Error Messages when running 'test account
||||||| settings' during Outlook Wizard set-up, i.e.:
|||||||
||||||| "Send test e-mail message: The specified server was found but
||||||| there was no response from the server. Please verify that the
||||||| port and SSL information is correct. To access these settings
||||||| close this dialog, then click More Settings and click on the
||||||| Advance tab".
|||||||
||||||| "Log onto incoming mail server(POP3): The specified server was
||||||| found, but there was no response from the server. Please verify
||||||| that the port and SSL information is correct. To access these
||||||| settings close this dialog, then click More Settings and click
||||||| on the Advance tab".
|||||||
||||||| Needless to say I have check and rechecked the settings but to
||||||| no avail. If I try and open Outlook, I'm repeatedly presented
||||||| with a window to enter/confrim the password.
|||||||
||||||| Vaughan
|||||||
||||||| "Jeff Stephenson [MSFT]" wrote:
|||||||
|||||||| Could you give the exact text of the error messages?
||||||||
|||||||| --
|||||||| Jeff Stephenson
|||||||| Outlook Development
|||||||| This posting is provided "AS IS" with no warranties, and
|||||||| confers no rights
||||||||
||||||||
|||||||| ||||||||| With a UK Yahoo address, POP3 transfer of mail to OULTLOOK
||||||||| 2002 is free and it works fine. However, I have tried to do
||||||||| the same under a different user name and Yahoo account on the
||||||||| same PC, but to no avail - can't
|||| send
|||||| and
|||||||| can't
||||||||| receive, and keeps asking for the password. Error message
||||||||| simply states that outgoing and incoming cannot communicate
||||||||| with the server!
||||||||| I know that the OUTLOOK is set up ok, from apart from the
||||||||| address and password, everything is identical. The ISP and
||||||||| modem are fine for it works for my e-mail. Tried Yahoo Help
||||||||| and the ISP help desk, no solution. I have also tried
||||||||| disabling NIS in case internet access/mail was denied, but
||||||||| again no luck.
||||||||| Anyone had the same problem, or have a solution?

 

[Guest]

But isn't one of the main reasons to have anti-virus software running on your
computer is to monitor email for viruses? It seems to me that Office Oulook
should be able to run with anti-virus software running concurrently.

Discontinue the email scanning in NIS and you should be okay. It may
require an uninstall->reinstall without that option checked.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, DocBlueCollar asked:

| Like Doug, Von and Nev, I am having a similar issue with my POP/SMTP
| servers
| with Juno/Netzero. I also just updated to NIS 2005 because my NIS
| 2004 was cutting off sending emails (the spam learning component was
| the problem
| there, and when I called Norton, they said version 2005 had the fix
| for that problem and sent me a free upgrade). But now I've replaced
| one problem for another, and the only way I can access email is by
| webmail - this does not
| work for my business at all!
|
|
| "Nev" wrote:
|
|| I too have the same problem as Doug and Von, and have recently
|| upgraded to
|| NIS 2005. I presume there must be a problem with it working
|| alongside
|| Windows XP. Has anyone found a way around this yet? My email seem
|| to work
|| for a few hours before giving the exact same error messages and I
|| have to re-boot, or worse, uninstall NIS and re-install. It's so
|| boring
||
|| "Doug" wrote:
||
||| Jeff, I have the same error message as Von. I use Outlook Xp on
||| WinXp SP2 with Norton Internet Security 2005 also and my server for
||| email is Comcast. I've already reset my password but am not being
||| successful moving email from the server to my local machine. Can
||| you enlighten me?
||| Regards,
||| Doug
|||
||| "Jeff Stephenson [MSFT]" wrote:
|||
|||| Have you contacted Yahoo? The error message that you're getting
|||| clearly shows that Outlook is trying to login to your server and
|||| the login was rejected. If you haven't mistyped your username and
|||| password, then maybe your password got reset somehow...
||||
|||| --
|||| Jeff Stephenson
|||| Outlook Development
|||| This posting is provided "AS IS" with no warranties, and confers
|||| no rights
||||
||||
|||| ||||| Hi Jeff,
|||||
||||| SSL boxes were not checked, all seetings are actually the same as
||||| mine; which works.
||||| If I try and send/receive in OUTLOOK, then as I mentioned, I'm
||||| repeatedly prompted to re-enter the password. Eventually I have
||||| to cancel and the error message that's given is:
|||||
||||| Task 'pop.mail.yahoo.co.uk - Sending and Receiving' reported error
||||| (0x800CCC92): 'Your e-mail server rejected your login. Verify
||||| your user name and password in your account properties. Under
||||| Tools, click E-mail accounts. The server responded:? RR Error
||||| logging in. Please visit http://mail.yahoo.com'
|||||
||||| Needless to say I've checked the account user settings and
||||| password, even disabled Norton Internet Sercurity when attempting
||||| to send in case there was a conflict there - no luck.
|||||
||||| Vaughan
|||||
||||| "Jeff Stephenson [MSFT]" wrote:
|||||
|||||| Could you try actually sending and receiving mail, rather than
|||||| using the "Test Account Settings" button, and tell us the error
|||||| messages you get when you try that? While the test settings
|||||| error messages are "user friendly", they aren't all that useful
|||||| for diagnosing a problem. One thing you may want to check is
|||||| whether (on the "Advanced" tab of your account dialog) you have
|||||| the "Use SSL" boxes checked - they should probably *not* be
|||||| checked
||||||
|||||| --
|||||| Jeff Stephenson
|||||| Outlook Development
|||||| This posting is provided "AS IS" with no warranties, and confers
|||||| no rights
||||||
||||||
|||||| ||||||| Hi Jeff,
|||||||
||||||| Thanks for replying.
|||||||
||||||| There are the two Error Messages when running 'test account
||||||| settings' during Outlook Wizard set-up, i.e.:
|||||||
||||||| "Send test e-mail message: The specified server was found but
||||||| there was no response from the server. Please verify that the
||||||| port and SSL information is correct. To access these settings
||||||| close this dialog, then click More Settings and click on the
||||||| Advance tab".
|||||||
||||||| "Log onto incoming mail server(POP3): The specified server was
||||||| found, but there was no response from the server. Please verify
||||||| that the port and SSL information is correct. To access these
||||||| settings close this dialog, then click More Settings and click
||||||| on the Advance tab".
|||||||
||||||| Needless to say I have check and rechecked the settings but to
||||||| no avail. If I try and open Outlook, I'm repeatedly presented
||||||| with a window to enter/confrim the password.
|||||||
||||||| Vaughan
|||||||
||||||| "Jeff Stephenson [MSFT]" wrote:
|||||||
|||||||| Could you give the exact text of the error messages?
||||||||
|||||||| --
|||||||| Jeff Stephenson
|||||||| Outlook Development
|||||||| This posting is provided "AS IS" with no warranties, and
|||||||| confers no rights
||||||||
||||||||
|||||||| ||||||||| With a UK Yahoo address, POP3 transfer of mail to OULTLOOK
||||||||| 2002 is free and it works fine. However, I have tried to do
||||||||| the same under a different user name and Yahoo account on the
||||||||| same PC, but to no avail - can't
|||| send
|||||| and
|||||||| can't
||||||||| receive, and keeps asking for the password. Error message
||||||||| simply states that outgoing and incoming cannot communicate
||||||||| with the server!
||||||||| I know that the OUTLOOK is set up ok, from apart from the
||||||||| address and password, everything is identical. The ISP and
||||||||| modem are fine for it works for my e-mail. Tried Yahoo Help
||||||||| and the ISP help desk, no solution. I have also tried
||||||||| disabling NIS in case internet access/mail was denied, but
||||||||| again no luck.
||||||||| Anyone had the same problem, or have a solution?

 

[Jeff Stephenson [MSFT]]

But isn't one of the main reasons to have anti-virus software running on your
computer is to monitor email for viruses? It seems to me that Office Oulook
should be able to run with anti-virus software running concurrently.

There's no need to monitor email for viruses if you have anti-virus
software that checks any file that is about to be run to see if it has a
virus. That approach is much better protection than just checking email
messages, because it catches *all* viruses rather than just those that
arrive by email.

As to Outlook being able to work with such mail-scanning products, there's
really nothing *Outlook* can do about it. Such third-party products have
wedged themselves in between Outlook and the mail server and are acting as
"proxies" for the server - Outlook is not communicating directly with the
server, but with the product. If said product does not implement the mail
protocols correctly (and doing so isn't easy, though programmers lacking
experience with mail protocols always seem to think it is...), Outlook
encounters problems just as if the mail server were implemented
incorrectly.

 

[Guest]

Milly - thank-you very much. This did work. And Jeff, thanks for the
information. Unfortunately, it seems like the consumer is stuck in the
middle of all of this, and if it wasn't for this discussion group, I never
would have found the answer. So from now on, I will no longer scan any email
for viruses, nor will I use the auto-learning component of NIS's anti-spam,
because Office Outlook did not work with these programs.

 

[Guest]

THis is the error message that I get when I try to send messages:
Task 'mail.xanderproperties.com - Sending and Receiving' reported error
(0x800CCC78) : 'Unable to send the message. Please verify the e-mail address
in your account properties. The server responded: 553 This SMTP server
requires authorisation. Most mail clients can be configured with "my server
requires authorisation" to allow this'

I have unloaded my norton and symantec software programs. It still cannot
send messages. I have shut down my computer several times. Not sure what to
try next.

 

[Jeff Stephenson [MSFT]]

THis is the error message that I get when I try to send messages:
Task 'mail.xanderproperties.com - Sending and Receiving' reported error
(0x800CCC78) : 'Unable to send the message. Please verify the e-mail address
in your account properties. The server responded: 553 This SMTP server
requires authorisation. Most mail clients can be configured with "my server
requires authorisation" to allow this'

The solution is in the error message - your outgoing server requires
"authorisation" (otherwise known as "authentication"). You can set this up
on the "outgoing server" tab for your account.

 

[Guest]

What am I supposed to do if I am using yahoo mail in the US?

 

[ceopt]

What am I supposed to do if I am using yahoo mail in the US?

 

[ceopt]

What am I supposed to do if I am using yahoo mail in the US?

Dear Group,
I quit being able to send e-mail from my Comcast account in Microsoft
Outlook 2002 on Wednesday (2 days ago.) I can still receive. The
explanation in the error message has changed from Wednesday to today,
and is different from the ones previously described by other members of
this group. It was an is an 0X800CCC78 message. However, initially,
the explanation was, "530: authorization required." Now the
explanation is, "The connection to the server was interupted." Also,
initially, only my Comcast account was affected, but I could still send
from my STPWebhosting account. Now, I can't send from either account
from Outlook. Any suggestions would be greatly appreciated. Thanks.

 

[ceopt]

My error message changed again. Now it says, "Please verify the e-mail
address in your account properties. The server responded:
c\windows\system32\mlang.dll