G
Guest
Hi,
I'm hoping someone can help me with a really annoying problem. I've had my
main PC for about four years with no problems. I run XP Home Edition and it
has been very stable, but in the last couple of weeks it has started freezing
when I'm using it (which is normally using IE7) or when just left running on
its own. As a precaution I started copying "My Documents" to an external
drive but it was freezing up part way through the process. I noticed that it
seemed to be failing with the same file every time I tried, so I tried to
look at the file and, would you believe it, it froze again!
So, it freezes on a more or less random basis and it freezes consistently
when I try to access certain files (it happened with JPEG and WMA files).
This suggests to me that there are some corrupt files and that XP is having
trouble handling them. However, if this is true, I don't know if the
corruption was caused by the freezing in the first place (which I could only
resolve with a power off) or if the corruption is the route cause of the
freezes. Interestingly, I have another account set up for my wife and I
haven't had the freeze problem when using that, even for extended periods.
I've tried Norton Disk Doctor and Checkdisk and they don't identify any
issues. I've also tried both Norton One Button Check-Up and PC Optimize tests
and they haven't identified anything significant that they couldn't resolve -
but still to no avail.
Can anyone please suggest what I should do to get this problem fixed?
Thanks in advance,
Michael.
I'm hoping someone can help me with a really annoying problem. I've had my
main PC for about four years with no problems. I run XP Home Edition and it
has been very stable, but in the last couple of weeks it has started freezing
when I'm using it (which is normally using IE7) or when just left running on
its own. As a precaution I started copying "My Documents" to an external
drive but it was freezing up part way through the process. I noticed that it
seemed to be failing with the same file every time I tried, so I tried to
look at the file and, would you believe it, it froze again!
So, it freezes on a more or less random basis and it freezes consistently
when I try to access certain files (it happened with JPEG and WMA files).
This suggests to me that there are some corrupt files and that XP is having
trouble handling them. However, if this is true, I don't know if the
corruption was caused by the freezing in the first place (which I could only
resolve with a power off) or if the corruption is the route cause of the
freezes. Interestingly, I have another account set up for my wife and I
haven't had the freeze problem when using that, even for extended periods.
I've tried Norton Disk Doctor and Checkdisk and they don't identify any
issues. I've also tried both Norton One Button Check-Up and PC Optimize tests
and they haven't identified anything significant that they couldn't resolve -
but still to no avail.
Can anyone please suggest what I should do to get this problem fixed?
Thanks in advance,
Michael.