Outlook won't send email

[Clive]

I am using Outlook 2003.
Account settings are correct and test message sends OK and I get a reply
back. In outlook itself any message I type will not send. It always says'
connection to server was interrupted'.
All settings have been checked including router, firewall, antivirus and
spysweeper. I have now replaced 2003 with outlook 2007. Same proble. If I use
Thunderbird all is OK. what is wrong?? Can anybody help please?
Thanks.

Clive

 

[createwindow]

Dear Clive,

Take a look at this: http://office.microsoft.com/en-us/outlook/HA012304211033.aspx

Check the log file for why the error is being returned.

To clean up your PC do a chkdsk / f and reboot. Then do a scanpst:
http://support.microsoft.com/kb/287497 To make sure youe email file
is A-OK.



Hope that helps.
CreateWindow
http://mymessagetaker.com
The while-you-were-out message program you have been looking for!

 

[Clive]

Hi,
Thanks for your help but emails will still not leave my outbox.
I have runn the PST scan and also CHKDSK and looked at the log file I
created. I cannot see anything that appears to be a return error.
The strange thing is that Outlook will send an Account test message OK so
all be appears to be working properly. Any mail in the outbox gets a 'server
interruption error 0x800cc0f'. My IP says there is nothing wrong with the
connection. I have disabled the Firewall, AV and Spysweper. The problem is
still there even when I upgraded Outlook 2003 to 2007.
Frustrating isn't it!

Clive

 

[Milly Staples [MVP - Outlook]]

What do youhave your send/receive interval set for? It should be nothing less than 10 minutes. I personally use 30 minutes.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Clive asked:

| Hi,
| Thanks for your help but emails will still not leave my outbox.
| I have runn the PST scan and also CHKDSK and looked at the log file I
| created. I cannot see anything that appears to be a return error.
| The strange thing is that Outlook will send an Account test message
| OK so all be appears to be working properly. Any mail in the outbox
| gets a 'server interruption error 0x800cc0f'. My IP says there is
| nothing wrong with the connection. I have disabled the Firewall, AV
| and Spysweper. The problem is still there even when I upgraded
| Outlook 2003 to 2007.
| Frustrating isn't it!
|
| Clive
|
| "(e-mail address removed)" wrote:
|
|| Dear Clive,
||
|| Take a look at this:
|| http://office.microsoft.com/en-us/outlook/HA012304211033.aspx
||
|| Check the log file for why the error is being returned.
||
|| To clean up your PC do a chkdsk / f and reboot. Then do a scanpst:
|| http://support.microsoft.com/kb/287497 To make sure youe email file
|| is A-OK.
||
||
||
|| Hope that helps.
|| CreateWindow
|| http://mymessagetaker.com
|| The while-you-were-out message program you have been looking for!

 

[Brian Tillman]

I am using Outlook 2003.
Account settings are correct and test message sends OK and I get a
reply back. In outlook itself any message I type will not send. It
always says' connection to server was interrupted'.
All settings have been checked including router, firewall, antivirus
and spysweeper. I have now replaced 2003 with outlook 2007. Same
proble.

The first thing to do is to uninstall the AV program and reinstall it
without the mail scanning feature. See that happens then.