Strange problem with Outlook 2003.

[Michael]

Whenever I send a message from Outlook 2003 using stationery (HTML) or RTF
it is converted to plain text when viewed on any other computer than the
sending one. It doesn't matter whether it is viewed using OE or Thunderbird
(I have not tried one using Outlook 2003 but it shouldn't matter). If I
send the message using OE all is OK - the email is displayed correctly,
which leads me to think the problem is with Outlook. Disabling NOD32
antivirus does not solve the problem (I thought maybe it was stripping the
HTML out). All settings in Outlook are OK. Any suggestions?

 

[Tom]

Check Options - Preference Tab - E-mail Options and make sure that "Read all
standard mail in plain text" is NOT checked. I hope this is your problem.

 

[Milly Staples [MVP - Outlook]]

What kind of a mail server are you sending through?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Michael asked:

| Whenever I send a message from Outlook 2003 using stationery (HTML)
| or RTF it is converted to plain text when viewed on any other
| computer than the sending one. It doesn't matter whether it is viewed
| using OE or Thunderbird (I have not tried one using Outlook 2003 but
| it shouldn't matter). If I send the message using OE all is OK - the
| email is displayed correctly, which leads me to think the problem is
| with Outlook. Disabling NOD32 antivirus does not solve the problem (I
| thought maybe it was stripping the HTML out). All settings in Outlook
| are OK. Any suggestions?

 

[Michael]

I use Verizon DSL and their mail server. Even sending an email with html
stationary from Outlook 2003 on my main WinXP Pro computer, it is
converted to plain text if viewed in OE or Verizon Webmail using the same
main computer, or on my 2nd Win2000 computer or Verizon Webmail or
Thunderbird. Nothing is selected in the configuration to not download
HTML images, convert to plain text, etc. If I instead use OE on my main
WinXP Pro computer to send a html stationery email, then I can view it
properly on my main or 2nd Win2000 computer in OE or Thunderbird, or on
Verizon Webmail. I keep current with all hi-pri and recommended updates
(Windows and Office). This leads me to believe the problem is with
Outlook on the Win XP Pro system. How long this has been going on I
cannot tell, since I just began noticing it when checking my mail on the
2nd computer. I have noticed by Googling that others have experienced the
same problem but no remedy was forthcoming. BTW, I am an IT/IS expert and
this one has baffled me. I hope someone can help. TIA!!

Michael

 

[Michael]

I use Verizon DSL and their mail server. Even sending an email with
html stationary from Outlook 2003 on my main WinXP Pro computer, it is
converted to plain text if viewed in OE or Verizon Webmail using the
same main computer, or on my 2nd Win2000 computer or Verizon Webmail
or Thunderbird. Nothing is selected in the configuration to not
download HTML images, convert to plain text, etc. If I instead use OE
on my main WinXP Pro computer to send a html stationery email, then I
can view it properly on my main or 2nd Win2000 computer in OE or
Thunderbird, or on Verizon Webmail. I keep current with all hi-pri and
recommended updates (Windows and Office). This leads me to believe the
problem is with Outlook on the Win XP Pro system. How long this has
been going on I cannot tell, since I just began noticing it when
checking my mail on the 2nd computer. I have noticed by Googling that
others have experienced the same problem but no remedy was
forthcoming. BTW, I am an IT/IS expert and this one has baffled me. I
hope someone can help. TIA!!

Michael

What kind of a mail server are you sending through?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Michael asked:

| Whenever I send a message from Outlook 2003 using stationery (HTML)
| or RTF it is converted to plain text when viewed on any other
| computer than the sending one. It doesn't matter whether it is
| viewed using OE or Thunderbird (I have not tried one using Outlook
| 2003 but it shouldn't matter). If I send the message using OE all is
| OK - the email is displayed correctly, which leads me to think the
| problem is with Outlook. Disabling NOD32 antivirus does not solve
| the problem (I thought maybe it was stripping the HTML out). All
| settings in Outlook are OK. Any suggestions?

BTW, here is the header info from OE on a received html email:

MIME-version: 1.0
X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2900.3028
X-Mailer: Microsoft Office Outlook 11
Content-type: multipart/mixed;
boundary="----=_NextPart_000_000B_01C798D2.1B105DC0"
Thread-index: AceY86GOdckzH+HXTF6TuEoCyAFAGQ==
X-MS-TNEF-Correlator: 00000000F70180F6B710A44C91440714EE1B14C3A43E2600

This is a multi-part message in MIME format.

------=_NextPart_000_000B_01C798D2.1B105DC0
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: 7bit