Outlook 2007 won't send; cannot contact SMTP server



I'm running Office 2007 on an ASUS M50VM notebook using Vista Premium,
Duo T9400 processor, 4GB RAM. About 2 months ago Word wouldn't let me
select text and would crash on closing. Don't remember what solution I
found online, but it worked to fix the problem. Happened again last
week. Deleting a Data folder fixed it again. Starting today Outlook
decided to act up.

I normally use Thunderbird for email, but was being forced to use
Outlook bc company needed uniformity (don't ask). I set up the exact
same accounts with the exact same settings on Outlook, which promptly
crashed when I attempted to send a message after the first download.
Disabled some plug ins and that fixed the crashing problem but not the
failure to send. Error message reads as follows: "Task
'[username]@[domain].com - Sending' reported error (0x80042109) :
'Outlook cannot connect to your outgoing (SMTP) e-mail server. If you
continue to receive this message, contact your server administrator or
Internet service provider (ISP).'"

ASUS support says it's a problem with my providers' SMTP servers,
despite the fact that I can access them with my Thunderbird client.
Company doesn't have an IT department yet so I'm on my own with this
one. Any help would be greatly appreciated.



Vince Averello

Just to be sure, did you replicate the port, login, etc from Thunderbird to
Outlook in regards to the SMTP server?

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question