Outlook Connector (Blank E-mail)

[Brian Tillman [MVP - Outlook]]

Also, I recently upgraded to Win 7 RC and was wondering if the issue is
because of that.

It very well could be. A Release candidate is not a final release, after all.
Report the problem to the Windows 7 team, if you can.

 

[tanb2000]

Looks like it's not a Win 7 specific issue. Other users are having the same
problem in Vista SP2.

 

[Vinay]

Here is the link to my post on Windows Live Help -
http://windowslivehelp.com/community/t/68963.aspx.

The OS I have been using is Windows XP SP3, and the version of Microsoft®
Office Outlook® Connector is 12.0.6423.1000.

Yes, I haven't seen the issue with the old version of Connector -
12.0.6414.1000. I would like to know if there is any way we could revert back
to the old version of the connector. Or if we could download/reinstall the
old version from Microsoft's website?

I am running AVF Free 8.5, same as on my laptop where I have used the
Connector for over a month with no blank e-mail issue, including no problem
with the initial download of all my e-mails. However, for the sake of
following advice given here I disabled the e-mail scanning function, removed
the Connector, removed the account, reinstalled the Connector, downloaded the
account again, and got the same problem. So I did the same uninstall
routine, installed the version of the Connector I was using on my laptop
(12.0 something), and re-ran it all. Still got blank e-mails. They appear
to be the same blanks every time (and they are definitely not blank when I
view them online or in Outlook on my laptop).

One interesting thing -- everything works fine for the first 20 to 30
minutes or so of the dowload. The blanks come toward the end (which is not
to say they are the most recent e-mails -- the download order is a little
more random than that).

Are they blank online too? Are you scanning mail with a virus scanner?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

I have been using Outlook Connector 12.0.6423.1000. I see that in some
mail
folders some email messages are blank except for the date when they are
received. The From, To, Subject fields are blank and I do not see anything
in
the body of the email. I tried uninstalling Outlook Connector and
reinstalling it, deleting and adding a mail profile form Control
Panel<Mail<Profiles, rebooted windows each time. But all this to no avail.
Any solution or possible work around?

Regards,
-Vinay.

 

[Diane Poremsky [MVP]]

If you have antivirus integrated with outlook, uninstall it and reinstall it
without outlook integration.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

Here is the link to my post on Windows Live Help -
http://windowslivehelp.com/community/t/68963.aspx.

The OS I have been using is Windows XP SP3, and the version of
Microsoft®
Office Outlook® Connector is 12.0.6423.1000.

Yes, I haven't seen the issue with the old version of Connector -
12.0.6414.1000. I would like to know if there is any way we could
revert back
to the old version of the connector. Or if we could download/reinstall
the
old version from Microsoft's website?

I am running AVF Free 8.5, same as on my laptop where I have used the
Connector for over a month with no blank e-mail issue, including no problem
with the initial download of all my e-mails. However, for the sake of
following advice given here I disabled the e-mail scanning function, removed
the Connector, removed the account, reinstalled the Connector, downloaded the
account again, and got the same problem. So I did the same uninstall
routine, installed the version of the Connector I was using on my laptop
(12.0 something), and re-ran it all. Still got blank e-mails. They appear
to be the same blanks every time (and they are definitely not blank when I
view them online or in Outlook on my laptop).

One interesting thing -- everything works fine for the first 20 to 30
minutes or so of the dowload. The blanks come toward the end (which is not
to say they are the most recent e-mails -- the download order is a little
more random than that).



:

Are they blank online too? Are you scanning mail with a virus scanner?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

I have been using Outlook Connector 12.0.6423.1000. I see that in some
mail
folders some email messages are blank except for the date when they are
received. The From, To, Subject fields are blank and I do not see anything
in
the body of the email. I tried uninstalling Outlook Connector and
reinstalling it, deleting and adding a mail profile form Control
Panel<Mail<Profiles, rebooted windows each time. But all this to no avail.
Any solution or possible work around?

Regards,
-Vinay.

Hi, Im getting the same Issue, went to that link on the microsoft site,
and they direct you to phone/email support. Really dont want to use
that, so if someone finds a solution, can you post it on here?

Thanks

 

[Tom]

I was reading this thread which describes the same problem I am having. Has
anyone been able to find a resolution?

 

[Tom]

Brian - this thread describes my problem as well. Do you know if a solution
to this has been located? Thanks. Tom

 

[Diane Poremsky [MVP]]

I don’t know if there is a fix, but if you file a support request, use the
product id from outlook, not the connector, when you fill out the form.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Let's Really Fix Outlook 2010
http://forums.slipstick.com/forumdisplay.php?f=34

 

[Brian Tillman [MVP - Outlook]]

Brian - this thread describes my problem as well. Do you know if a solution
to this has been located? Thanks. Tom

I've not seen a solution yet.