Outlook 2003 hangs and will not end completely on exit

[Christopher Spencer]

I'm having a problem with Outlook 2003 (on Windows XP Pro) not closing
completely when I exit. The icon will not disappear from
the task bar. The process will not terminate from the
Task Manager unless I manually "End Task" it.

I have tried the following:
*Uninstall and reinstall Office 2003 several times
* Removed all mail account and profiles and recreated them
*Office Detect and Repair
*I've gotten all Windows and Office updates
*I have Norton Anti-Virus running

This has happened on at least 3 different machines so far. I have searched
Microsoft's Knowledge Base and can't come up with anything.

Any insight would be much appreciated.

Thank you

(e-mail address removed)

 

[Travis Rabe]

Adjust the timeout setting to last a little longer than the default. What
kind of mail server are you attached to? Are you using the setting "Check
for new mail upon exit?"

Travis

 

[Paul P in NZ]

I'm going chip in to this thread, as I'm having the same
difficulty.

My install access the POP3 mailserver at my ISP. Not
linked to a local server as yet.

Where do we change "Check for new mail on exit?"

Paul P in NZ

 

[Travis Rabe]

Tools->Option->Mail Setup-> Send/Receive Options

You will see a box there.

Travis

 

[Paul P in NZ]

Thank you. Found it right after posting.

However that box was unchecked (probably why I didn't see
it 1st time round), and whether checked or not makes no
difference.

Often, but not always, when I load Outlook again, I get
the message stating that "the current folder was not
closed properly", and a quick integrity check? takes
place. Other occasions it will offer to start in Safe
Mode.

Something I also noted, that if Word2k3 is used in
conjunction with Outlook, it too remains loaded as a
process after exiting Outlook. Have you seen how much
memory that mama uses up?

C'mon Microsoft, give us a patch already....


Paul

 

[Christopher Spencer]

I'm connecting to a local Exchange 2003 Server.

The "Check for new mail upon exit" setting makes no difference whether
checked or unchecked.

Christopher