OUtlook 2002 Runtime error HELP!!!

G

Guest

Please help!

I cannot open my outlook 2002. whenever I try I get this library error;

Debug error
Program: C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
abnormal program termination

When I press "Ignore", I get the following:

Runtime error!
Program: C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
abnormal program termination

Please tell me how to resolve this or at least how to recover my e-mails.
 
G

Guest

Try detect and repair from the Help menu. Also check your application event
viewer for any errors related to Outlook or Office. Specifically look for
eventID's and their source.
As a side note, do you know what size your PST is? If you don't, you can
search for it using file find, just make sure you search hidden folders and
files.
 
G

Guest

Problem is I cannot access the Help Menu. When I press "OK" after the second
error message the Outlook automatically shuts down and I cannot access any of
the file menu commands. I tried to open in in Diagnostic mode but then it
tells me that I need to use the Inbox Repair Tool. How do I check the
application event viewer?

I don't know the size of my PST but the search sure coughs up a whole lot of
files. I scanned my PST last night with ScanPST and it said that all files
are fine.

Kajka
 
G

Guest

I cannot access the Help Menu. Whenever I press OK on the second error
message, Outlook shuts down. I can open Outlook in diagnostic mode but then
it tells me to use the Inbox Repair Tool. How so I check the application
event viewer?
I am also having a hard time finding the size of my PST. Obviously, I seem
to be missing a step or two. Any suggestions?
 
G

Guest

You still need to determine the size of your PST since there is a limit
before it becomes unstable or even corrupts. Change your view of files to
show details.
You may also need to run ScanPST (the inbox repair tool) several times.
 

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