Open invitation?

[UM]

I receive a invitation from from thru the remote
assistance,I open the file attached which is type
MsRcIncident file. What program should i use to open it?

 

[philip ashley]

from http://tinyurl.com/wrup

The Remote Assistance Invitation file is written in Extensible Markup
Language (XML) and can be read and edited in a text editor such as Notepad.
Remote Assistance invitation files uses the following extension:
..MsRcIncident

In Windows XP, this extension is associated with Help and Support Center.
When the Expert executes the .MsRcIncident file, Windows starts Help and
Support, and then Help and Support passes the information to Remote
Assistance. Remote Assistance then parses the file and starts the process of
initiating a Remote Assistance session with the Novice computer that created
the file.

hth

philip ashley