O2007: PST corruption when downloading marked headers

P

Philip Herlihy

I've always set a limit in Outlook so that only headers are downloaded
for emails above a certain size. This is really useful when using
dial-up on the road.

Since moving to O2007, this process has (reproducably) produced a
corrupt PST file. I right-click the header in the list of messages, and
select either to download the message or a copy. Click send/receive,
and the message appears to be downloaded, with an attachment indicator
(paperclip) and the size shown as expected, but when I try to open it,
it prompts me a second time to download it, and no amount of marking or
send/receive delivers a readable email. If I run scanpst, it finds and
repairs errors and the message is accessible.

Is this a known bug? Is there a fix? Thanks in advance...

Phil, London
 
P

Philip Herlihy

Philip said:
I've always set a limit in Outlook so that only headers are downloaded
for emails above a certain size. This is really useful when using
dial-up on the road.

Since moving to O2007, this process has (reproducably) produced a
corrupt PST file. I right-click the header in the list of messages, and
select either to download the message or a copy. Click send/receive,
and the message appears to be downloaded, with an attachment indicator
(paperclip) and the size shown as expected, but when I try to open it,
it prompts me a second time to download it, and no amount of marking or
send/receive delivers a readable email. If I run scanpst, it finds and
repairs errors and the message is accessible.

Is this a known bug? Is there a fix? Thanks in advance...

Phil, London


Anyone?

Phil
 

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