Norton AV slow to Enable after install SP2

[Guest]

I recently updated my Win XP Pro to SP2.
It takes about 3 minutes for Norton Antivirus (NAV) to become enabled. In
addition, Internet Explorer will not work until it is enabled. Other programs
work fine before NAV becomes enabled.

I am not sure, but I believe that when I installed SP2, I did not turn off
NAV. I am concerned that this may be the source of my problems.

I believe there is a problem between NAV and SP2. I am trying to decide what
is best / safest:

1. Uninstall SP2. Then disable NAV, and try to re-install. OR

2. Uninstall NAV, and try to re-install, without un-installing SP2.

I should mention that I also have problems with Windows Update. The
installation process stalls without installing the new updates.

Other things in the computer seem to work normally after SP2.

Thanks for your help.

 

[MowGreen [MVP]]

Miguel,

This is the best option :

1. Uninstall SP2. Then disable NAV, and try to re-install.

BUT before reinstalling, read this checklist :

Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm

AND, this MS article :
What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx


MowGreen [MVP]
===============
*-343-* FDNY
Never Forgotten
===============

 

[Plato]

I recently updated my Win XP Pro to SP2.
It takes about 3 minutes for Norton Antivirus (NAV) to become enabled. In

Next time:

http://www.bootdisk.com/xptop20.htm#1

 

[Guest]

Thank you for your advice.

Miguel,

This is the best option :


BUT before reinstalling, read this checklist :

Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm

AND, this MS article :
What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx


MowGreen [MVP]
===============
*-343-* FDNY
Never Forgotten
===============