no message; no update

G

Guest

To clarify: at the time I used the installation cleanup utility (and
reinstalled Defender) MS Update failed to offer and Defender definition
updates. Again, MS Updates seems to be functioning otherwise normally. After
Defender was removed MS (Custom) Updates ( with Beta options selected )
failed to offer Defender Beta 2.
Apologies, that I was unclear.

Bill Sanderson MVP said:
Isn't this the expected result? You shouldn't be offered Defender
definitions, if it's been removed, surely?
--

ARM said:
I have tried that already. I received todays automatic windows updates
without a problem and there was no hint of Defender even though I have
made
every effort to remove it completely. I have 'scrubbed' my
registry,)(including use of CCleaner and MS safety Live) run full anti
virus
and anti spyware scans and am now reluctant to even try to reinstall
Defender
again in it's Beta form, albeit Defender runs and updates flawlessly on my
other (DeskTop) machine.

Steve Dodson said:
What happens if you use the MSI Cleanup Utility? It is something I do not
normally recommend because it can cause damage, but you indicate that you
have restore points set. Can you uninstall the signature set that way and
retry?

--
--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
Minor updates in case anyone is still researching this problem ~
1) I've found another thread in "Installation"
Definitions won't update 4/26/2006 from Susanna, who it seems has the
same
problem
2) Even though Defender Installation seems to uninstall Antispyware, I
noticed remnents in C:\Programs and deleted them. This failed to solve
the
problem however.

:

Obviously, the problem must be somewhere in my laptop's settings, some
conflict somewhere, but I have pretty much the same set up on my desk
top
which doesn't have an Defender update 'issues' . I have no clue at
this
point
other then hoping that developers come up with something to address
problems
like minel I can't be the only one ???

:

Yes Bill, I got those critical updates and i even took an 'optional'
update
under 'custom installs' , all downloaded and installed fine... the
whole
system seems fine except for the recent upgrade to Defender... in
fact
even
Defender seems fine; it's only update that won't work for me

:

So--what is it that makes you feel that Windows Update is
functioning
properly?

For example, last Tuesday, there were several--2, perhaps 3 high
priority
updates offered on XP systems via Windows Update. Did you see
those
on this
machine? Do they show in the windows Update history?

--

Bill, I think I follow your reasoning. My own thoughts paralled
yours and
all
my attempts to resolve were exhausted before I started this
thread.
I even
did a system restore to a point before I upgraded to Defender,
with
the
same
eventual (lack of) results; I'm still at a loss t explain it...
I'll
continue
to monitor the forum to see if anything pops up to provide any
direction
..
thanks again for your help

:

I think I left out some of my reasoning there.

Windows Defender updates via AutoUpdate, within the
program--i.e.
when
you
go to Help About, or any other time that the program itself
initiates
updates.

Updates are ALSO availalble via Windows or Microsoft Update (or
WSUS in a
managed network environment.) So--in your case, Windows
Update,
which
you
have said is working fine--should have offered the updates.
 
B

Bill Sanderson MVP

Thanks--the cleanup tool has side effects--and it's possible that this
observed effect is one of them.

--

ARM said:
To clarify: at the time I used the installation cleanup utility (and
reinstalled Defender) MS Update failed to offer and Defender definition
updates. Again, MS Updates seems to be functioning otherwise normally.
After
Defender was removed MS (Custom) Updates ( with Beta options selected )
failed to offer Defender Beta 2.
Apologies, that I was unclear.

Bill Sanderson MVP said:
Isn't this the expected result? You shouldn't be offered Defender
definitions, if it's been removed, surely?
--

ARM said:
I have tried that already. I received todays automatic windows updates
without a problem and there was no hint of Defender even though I have
made
every effort to remove it completely. I have 'scrubbed' my
registry,)(including use of CCleaner and MS safety Live) run full anti
virus
and anti spyware scans and am now reluctant to even try to reinstall
Defender
again in it's Beta form, albeit Defender runs and updates flawlessly on
my
other (DeskTop) machine.

:

What happens if you use the MSI Cleanup Utility? It is something I do
not
normally recommend because it can cause damage, but you indicate that
you
have restore points set. Can you uninstall the signature set that way
and
retry?

--
--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to
this
message are best directed to the newsgroup/thread from which they
originated.
Minor updates in case anyone is still researching this problem ~
1) I've found another thread in "Installation"
Definitions won't update 4/26/2006 from Susanna, who it seems has
the
same
problem
2) Even though Defender Installation seems to uninstall Antispyware,
I
noticed remnents in C:\Programs and deleted them. This failed to
solve
the
problem however.

:

Obviously, the problem must be somewhere in my laptop's settings,
some
conflict somewhere, but I have pretty much the same set up on my
desk
top
which doesn't have an Defender update 'issues' . I have no clue at
this
point
other then hoping that developers come up with something to address
problems
like minel I can't be the only one ???

:

Yes Bill, I got those critical updates and i even took an
'optional'
update
under 'custom installs' , all downloaded and installed fine...
the
whole
system seems fine except for the recent upgrade to Defender... in
fact
even
Defender seems fine; it's only update that won't work for me

:

So--what is it that makes you feel that Windows Update is
functioning
properly?

For example, last Tuesday, there were several--2, perhaps 3
high
priority
updates offered on XP systems via Windows Update. Did you see
those
on this
machine? Do they show in the windows Update history?

--

Bill, I think I follow your reasoning. My own thoughts
paralled
yours and
all
my attempts to resolve were exhausted before I started this
thread.
I even
did a system restore to a point before I upgraded to
Defender,
with
the
same
eventual (lack of) results; I'm still at a loss t explain
it...
I'll
continue
to monitor the forum to see if anything pops up to provide
any
direction
..
thanks again for your help

:

I think I left out some of my reasoning there.

Windows Defender updates via AutoUpdate, within the
program--i.e.
when
you
go to Help About, or any other time that the program itself
initiates
updates.

Updates are ALSO availalble via Windows or Microsoft Update
(or
WSUS in a
managed network environment.) So--in your case, Windows
Update,
which
you
have said is working fine--should have offered the updates.
 
S

Steve Dodson [MSFT]

Can you uninstall and reinstall the application? I do not know how you got
into this state - maybe a reinstall of Defender will help.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
Bill Sanderson MVP said:
Thanks--the cleanup tool has side effects--and it's possible that this
observed effect is one of them.

--

ARM said:
To clarify: at the time I used the installation cleanup utility (and
reinstalled Defender) MS Update failed to offer and Defender definition
updates. Again, MS Updates seems to be functioning otherwise normally.
After
Defender was removed MS (Custom) Updates ( with Beta options selected )
failed to offer Defender Beta 2.
Apologies, that I was unclear.

Bill Sanderson MVP said:
Isn't this the expected result? You shouldn't be offered Defender
definitions, if it's been removed, surely?
--

I have tried that already. I received todays automatic windows updates
without a problem and there was no hint of Defender even though I have
made
every effort to remove it completely. I have 'scrubbed' my
registry,)(including use of CCleaner and MS safety Live) run full anti
virus
and anti spyware scans and am now reluctant to even try to reinstall
Defender
again in it's Beta form, albeit Defender runs and updates flawlessly
on my
other (DeskTop) machine.

:

What happens if you use the MSI Cleanup Utility? It is something I do
not
normally recommend because it can cause damage, but you indicate that
you
have restore points set. Can you uninstall the signature set that way
and
retry?

--
--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to
this
message are best directed to the newsgroup/thread from which they
originated.
Minor updates in case anyone is still researching this problem ~
1) I've found another thread in "Installation"
Definitions won't update 4/26/2006 from Susanna, who it seems has
the
same
problem
2) Even though Defender Installation seems to uninstall
Antispyware, I
noticed remnents in C:\Programs and deleted them. This failed to
solve
the
problem however.

:

Obviously, the problem must be somewhere in my laptop's settings,
some
conflict somewhere, but I have pretty much the same set up on my
desk
top
which doesn't have an Defender update 'issues' . I have no clue at
this
point
other then hoping that developers come up with something to
address
problems
like minel I can't be the only one ???

:

Yes Bill, I got those critical updates and i even took an
'optional'
update
under 'custom installs' , all downloaded and installed fine...
the
whole
system seems fine except for the recent upgrade to Defender...
in
fact
even
Defender seems fine; it's only update that won't work for me

:

So--what is it that makes you feel that Windows Update is
functioning
properly?

For example, last Tuesday, there were several--2, perhaps 3
high
priority
updates offered on XP systems via Windows Update. Did you see
those
on this
machine? Do they show in the windows Update history?

--

Bill, I think I follow your reasoning. My own thoughts
paralled
yours and
all
my attempts to resolve were exhausted before I started this
thread.
I even
did a system restore to a point before I upgraded to
Defender,
with
the
same
eventual (lack of) results; I'm still at a loss t explain
it...
I'll
continue
to monitor the forum to see if anything pops up to provide
any
direction
..
thanks again for your help

:

I think I left out some of my reasoning there.

Windows Defender updates via AutoUpdate, within the
program--i.e.
when
you
go to Help About, or any other time that the program itself
initiates
updates.

Updates are ALSO availalble via Windows or Microsoft Update
(or
WSUS in a
managed network environment.) So--in your case, Windows
Update,
which
you
have said is working fine--should have offered the updates.
 
G

Guest

I have uninstalled and reinstalled Defender several times. The result was the
same (inability to update from the initial 1.0 signature set).
A check on my other PC (Desktop) on which Defender seemed to be functioning
perfectly revealed the system restore issue which has been discussed on this
forum, so I've now deleted Defender from that PC too. It seems advisable to
me to wait and see if the next version of the program performs any better for
me.
Thank you for your efforts to help resolve my problem.

Steve Dodson said:
Can you uninstall and reinstall the application? I do not know how you got
into this state - maybe a reinstall of Defender will help.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
Bill Sanderson MVP said:
Thanks--the cleanup tool has side effects--and it's possible that this
observed effect is one of them.

--

ARM said:
To clarify: at the time I used the installation cleanup utility (and
reinstalled Defender) MS Update failed to offer and Defender definition
updates. Again, MS Updates seems to be functioning otherwise normally.
After
Defender was removed MS (Custom) Updates ( with Beta options selected )
failed to offer Defender Beta 2.
Apologies, that I was unclear.

:

Isn't this the expected result? You shouldn't be offered Defender
definitions, if it's been removed, surely?
--

I have tried that already. I received todays automatic windows updates
without a problem and there was no hint of Defender even though I have
made
every effort to remove it completely. I have 'scrubbed' my
registry,)(including use of CCleaner and MS safety Live) run full anti
virus
and anti spyware scans and am now reluctant to even try to reinstall
Defender
again in it's Beta form, albeit Defender runs and updates flawlessly
on my
other (DeskTop) machine.

:

What happens if you use the MSI Cleanup Utility? It is something I do
not
normally recommend because it can cause damage, but you indicate that
you
have restore points set. Can you uninstall the signature set that way
and
retry?

--
--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to
this
message are best directed to the newsgroup/thread from which they
originated.
Minor updates in case anyone is still researching this problem ~
1) I've found another thread in "Installation"
Definitions won't update 4/26/2006 from Susanna, who it seems has
the
same
problem
2) Even though Defender Installation seems to uninstall
Antispyware, I
noticed remnents in C:\Programs and deleted them. This failed to
solve
the
problem however.

:

Obviously, the problem must be somewhere in my laptop's settings,
some
conflict somewhere, but I have pretty much the same set up on my
desk
top
which doesn't have an Defender update 'issues' . I have no clue at
this
point
other then hoping that developers come up with something to
address
problems
like minel I can't be the only one ???

:

Yes Bill, I got those critical updates and i even took an
'optional'
update
under 'custom installs' , all downloaded and installed fine...
the
whole
system seems fine except for the recent upgrade to Defender...
in
fact
even
Defender seems fine; it's only update that won't work for me

:

So--what is it that makes you feel that Windows Update is
functioning
properly?

For example, last Tuesday, there were several--2, perhaps 3
high
priority
updates offered on XP systems via Windows Update. Did you see
those
on this
machine? Do they show in the windows Update history?

--

Bill, I think I follow your reasoning. My own thoughts
paralled
yours and
all
my attempts to resolve were exhausted before I started this
thread.
I even
did a system restore to a point before I upgraded to
Defender,
with
the
same
eventual (lack of) results; I'm still at a loss t explain
it...
I'll
continue
to monitor the forum to see if anything pops up to provide
any
direction
..
thanks again for your help

:

I think I left out some of my reasoning there.

Windows Defender updates via AutoUpdate, within the
program--i.e.
when
you
go to Help About, or any other time that the program itself
initiates
updates.

Updates are ALSO availalble via Windows or Microsoft Update
(or
WSUS in a
managed network environment.) So--in your case, Windows
Update,
which
you
have said is working fine--should have offered the updates.
 

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