No knowledge base results from Help and Support searches

[Ryder Cowan]

Even though I've checked the search option box for knowledge base in Help
and Support Center, Help and Support searches never seem to return any
results from the knowledge base.

Is there some other setting I need to make?

Ryder Cowan

 

[Richard Urban]

You need to allow internet access through your firewall. Bet that the first
time it asked you said no - don't ask me again (-:

--
Regards:

Richard Urban

aka Crusty (-: Old B@stard

 

[Ryder Cowan]

Thanks for the suggestion, but I've checked and ZoneAlarm does not appear to
be blocking internet access to any programs that look as though they could
be involved, including Help and Support Center, Help Center Hosting Server,
Help Center Service, Help. Just to be sure, I tried with the firewall
briefly disabled - and still got no knowledge base results.

Ryder Cowan

 

[noone]

Do you have GetRight installed? Go into GetRight's options and uncheck
"IE6 click monitoring". Try H+S KB search again, it should work.

If that solves things look here for a better fix:

http://www.getright.com/xp_help.html

If not, well, I tried! Check Kelly's Corner, she's got some other H+S
fixes there. But your specific complaint is almost always GetRight...

 

[Eric Chatton]

Octoupled my speed to 760 KB/s
I was downloading Lord of the Rings the Two Towers DVD ripped VOB
files from this server eh... only 30 kilobytes per second (KB/s). Then
I installed this program, and whoosh!! 763 KB/s!!!! I downloaded all 5
gigabytes of that bich in under 2 hours.
<a href=http://www.internetdownloadmanager.com/index.html?affilid=9875-194>http://www.internetdownloadmanager.com/index.html</a>

 

[Russel Freedman]

IFM is simply an essential item for PC
Though I possess an unregistered version of Internet Download Manager
in use by my still I feel it is an essential item to take care of all
download problem.

www.internetdownloadmanager.com/index.html?affilid=9875-194</a>