No connection to internet on wireless

[Tmac]

I have been having a problem here for a while. I have 4 computers in my
house, 1 desktop and 3 laptops. We have a wireless router. For about 6 months
now I cannot get internet on one of the laptops. Then we got rid of the
desktop cause it was real old and then I tried to get the internet working on
the laptop that hasn't worked for 6 months. I looked around for help here and
I tried uninstalling SP3 because someone had problems with that. So I got
that internet working after uninstalling SP3. Now I go to one of the other
laptops and it has no internet connection. It had worked 1 hour earlier
because I used it to look up answers to fix the first one. So I have 3
laptops and one is not getting internet after having fixed the other one. My
newest laptop has no problems yet.

If you could please help me here, I have no idea what to do. Thanks!

 

[Terry R.]

The date and time was Thursday, March 05, 2009 2:54:09 PM, and on a
whim, Tmac pounded out on the keyboard:

I have been having a problem here for a while. I have 4 computers in my
house, 1 desktop and 3 laptops. We have a wireless router. For about 6 months
now I cannot get internet on one of the laptops. Then we got rid of the
desktop cause it was real old and then I tried to get the internet working on
the laptop that hasn't worked for 6 months. I looked around for help here and
I tried uninstalling SP3 because someone had problems with that. So I got
that internet working after uninstalling SP3. Now I go to one of the other
laptops and it has no internet connection. It had worked 1 hour earlier
because I used it to look up answers to fix the first one. So I have 3
laptops and one is not getting internet after having fixed the other one. My
newest laptop has no problems yet.

If you could please help me here, I have no idea what to do. Thanks!

Hi Tmac,

There were issues reported with SP3 and (I believe) Netgear. Since you
didn't state what hardware you were using, we're unable to go any further.

Did you unplug the router and then plug it back in? I know many clients
and friends that have to do this from time to time, as well as the two
Linksys/Cisco units we have here.

Hopefully you have secured your wireless network using WPA or better.
If not, you could be getting taken advantage of.


Terry R.

 

[Tmac]

Hey thanks for the reply. I have tried unplugging the router and modem. I
disconnected the internet from the laptop the did not get internet before,
and then when I did that the other one here worked for a few minutes. Then it
went back to no internet. It says that my "card has been disabled". So im
back to where I was now. I do not have a secured network. Could you tell me
how I can do that...like put a password on it. Also do you know any commands
for repairing or refreshing the network... I read here somewhere what they
were but forgot them. It was like Winreset or something and you type it into
the "Run" in Start menu.

 

[nass]

Did you removed recently any Protection software from this laptop?.

Open Run command type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]
Reboot your machine and see if you can access any website

How to keep others from hijacking your home wireless network
http://www.microsoft.com/protect/yourself/home/homewireless.mspx

Set up a wireless network
http://www.microsoft.com/windowsxp/using/networking/setup/wireless.mspx

How to troubleshoot network connectivity problems in Internet Explorer
http://support.microsoft.com/default.aspx/kb/936211

Note if you are using the Software came with the wireless then don't check
the check box for windows to Configure my Wireless network setting if it been
built-in then select that box for WZC to manage your wireless.

HTH,
nass

 

[Patrick Keenan]

Hey thanks for the reply. I have tried unplugging the router and modem. I
disconnected the internet from the laptop the did not get internet before,
and then when I did that the other one here worked for a few minutes. Then
it
went back to no internet. It says that my "card has been disabled".

That means that the card has been set to disabled. Turn it back on.

It can mean that there are hardware problems. Try wired connections. DO
those work?

So im
back to where I was now. I do not have a secured network. Could you tell
me
how I can do that...like put a password on it.

This is done on the router. Log into the router, to the wireless tab, turn
encryption on, give it a key, save the settings. Do this from a wired
connection, because as soon as the settings are saved, all the wireless
clients will lose connections till you give them the keys.

You'll need to give *some* clues as to what this is to get less generic
information.

HTH
-pk

 

[jinxy]

Hey thanks for the reply. I have tried unplugging the router and modem. I
disconnected the internet from the laptop the did not get internet before,
and then when I did that the other one here worked for a few minutes. Then it
went back to no internet. It says that my "card has been disabled". So im
back to where I was now. I do not have a secured network. Could you tell me
how I can do that...like put a password on it. Also do you know any commands
for repairing or refreshing the network... I read here somewhere what they
were but forgot them. It was like Winreset or something and you type it into
the "Run" in Start menu.










- Show quoted text -

depending on the router you own, simply unpluging and replugging in
may not be enough. on most routers there is a reset button. hold the
reset button in for about 15 secs. while the router is still powered
up this will reset the router to default settings.next unplug the
router from the ac power and the modem. the router should not be
reconnected until prompted by the set-up disk.reconnect your modem via
ethernet cable to one pc. now using your router set-up software
reconfigure your router and apply your security settings, wpa or
better. once the router is configured simply connect each pc by
applying wpa password.hope this helps.
-J

 

[jinxy]

That means that the card has been set to disabled.   Turn it back on.

It can mean that there are hardware problems.   Try wired connections.  DO
those work?


This is done on the router.   Log into the router, to the wireless tab,turn
encryption on, give it a key, save the settings.  Do this from a wired
connection, because as soon as the settings are saved, all the wireless
clients will lose connections till you give them the keys.

You'll need to give *some* clues as to what this is to get less generic
information.

HTH
-pk





- Show quoted text -

also , is the network switch on the laptop turned On ? you should
also look in device manager for issues
-J

 

[Tmac]

Once I connect to the router through a wired connection, how do I log into
the Router? And then do I just turn encryption on and give is a password?
Then where do I go to type in the password on the other wireless laptops?
Thanks.

 

[Patrick Keenan]

Once I connect to the router through a wired connection, how do I log into
the Router?

Depends on the specific router, and this is the first thing covered in the
router's setup instructions.

On many, it's as simple as going to a command prompt, typing "ipconfig" and
pressing Enter, taking the Gateway address, which might be 192.168.0.1 and
entering that number in a browser's address bar. . You'll get the router's
login page.

And then do I just turn encryption on and give is a password?

Often the password will be generated for you. You can also in some schemes
provide your own key. This is often not a good idea, as you will tend to
create insecure keys.

Then where do I go to type in the password on the other wireless laptops?

Depends on the wireless card drivers. When the network is detected, you'll
be asked for the password.

Once you have the hardware in place, you will find it plain.

The one catch is that you have to use an encryption scheme that all of your
wireless laptops can use. For example, my old Thinkpad can only use WEP,
not the more secure newer (and faster) protocols, so if I want to use it, I
have to use WEP.

You'll know if this is a problem when you go through the wireless card
drivers and find the encryption type drop-downs and don't see the scheme
you've chosen. You will have to choose the common denominator, the one
that all the wireless cards support.

This is really worth doing, and when you have the gear set up and have read
the directions, you should not have difficulties.

HTH
-pk

Thanks.

 

[Terry R.]

The date and time was Thursday, March 05, 2009 4:11:27 PM, and on a
whim, jinxy pounded out on the keyboard:

depending on the router you own, simply unpluging and replugging in
may not be enough. on most routers there is a reset button. hold the
reset button in for about 15 secs. while the router is still powered
up this will reset the router to default settings.next unplug the
router from the ac power and the modem. the router should not be
reconnected until prompted by the set-up disk.reconnect your modem via
ethernet cable to one pc. now using your router set-up software
reconfigure your router and apply your security settings, wpa or
better. once the router is configured simply connect each pc by
applying wpa password.hope this helps.
-J

For most people with configured routers, telling them to use the reset
button is NOT good advice. Those people don't have any idea how to
reconfigure it and if encryption had been set, it's now gone, and they
wouldn't even realize it.

For lost connections, most of the time powering it down and back up is
sufficient. It's not good assistance to tell someone who's never
configured a router to "reset" it.


Terry R.

 

[Tmac]

I would like to try securing my network with a password or something. Do I
need the software for the router installed on my pc if I am going to connect
to it to add a password? I believe the computer I got rid of was the one that
would have had all the setup done on it. Right now it's just the modem and
router sitting in the basement plugged into the wall, and 3 laptops on
wireless upstairs.

So once I connect to the router with a internet cable, where do I go to log
into the router?

 

[Terry R.]

The date and time was Friday, March 06, 2009 9:05:02 AM, and on a whim,
Tmac pounded out on the keyboard:

I would like to try securing my network with a password or something. Do I
need the software for the router installed on my pc if I am going to connect
to it to add a password? I believe the computer I got rid of was the one that
would have had all the setup done on it. Right now it's just the modem and
router sitting in the basement plugged into the wall, and 3 laptops on
wireless upstairs.

So once I connect to the router with a internet cable, where do I go to log
into the router?

You don't need software. Typically you open a browser (IE or Firefox,
Opera...) and type in 192.168.1.1 . You will get a login window. From
there you need to know the defaults if you've never set this up before.
Older Linksys retail routers usually have no user and the password is
admin (newer ones have both set as admin). You may need to go to the
vendor site or a forum to get the info. From there you could also
download a manual (typically a PDF file) and it will instruct you on
setting up a secure wireless network.

Report back if you need anything further,


Terry R.

 

[Roy Smith]

I would like to try securing my network with a password or something. Do I
need the software for the router installed on my pc if I am going to connect
to it to add a password? I believe the computer I got rid of was the one that
would have had all the setup done on it. Right now it's just the modem and
router sitting in the basement plugged into the wall, and 3 laptops on
wireless upstairs.

So once I connect to the router with a internet cable, where do I go to log
into the router?

Do any of your laptops have a rj-45 connector? It looks like a phone
jack except it's slightly larger. If so, then you need to get a cat-5
Ethernet cable and connect the laptop directly to the router for a brief
period of time for the set up. Now without knowing any specifics about
your set-up it's difficult to give a detailed description of what to do.
It would be more helpful if we knew the make and model of your router,
as well as you laptops and what versions of Windows each is running.

Once this is known, it would allow us to give more detailed instructions
to set up your WiFi security.

 

[Tmac]

I took a look at the router and it says its a D-LINK 2.4 Ghz Broadband
Router. I could not find too much more info on it. The laptops are an old
Gateway 600YG2 running Windows XP Home, a newer Gateway MX6708 running
Windows XP Home, and the newest is a Toshiba X200 Satellite running Windows
Vista Ultimate 32 bit.

 

[jinxy]

I took a look at the router and it says its a D-LINK 2.4 Ghz Broadband
Router. I could not find too much more info on it. The laptops are an old
Gateway 600YG2 running Windows XP Home, a newer Gateway MX6708 running
Windows XP Home, and the newest is a Toshiba X200 Satellite running Windows
Vista Ultimate 32 bit.







- Show quoted text -

The date and time was Friday, March 06, 2009 9:05:02 AM, and on a
whim,
Terry R. pounded out on the keyboard:

For most people with configured routers, telling them to use the

reset
button is NOT good advice. Those people don't have any idea how to
reconfigure it and if encryption had been set, it's now gone, and
they
wouldn't even realize it.

For lost connections, most of the time powering it down and back up

is
sufficient. It's not good assistance to tell someone who's never
configured a router to "reset" it.

Terry R, if you go back to the first post , you can read that the OP
has "no security in place" and is asking how to protect, so he has
nothing to"back up". By resetting his router to default and starting
over he will learn how this works. Downloading a PDF manual ,reading
it is the first step.
Tmac you are running 4 machines from this router and now is the time
to start from scratch, use the D-Link software or web page. This is
not rocket science, take your time,be confident and you will be up and
running in 30 mins or less.
-J

 

[Tmac]

I suppose I can give it a shot. Oh and the internet has come back to the 3rd
laptop. So all are receiving it right now. I uninstalled SP3 on that laptop
and then restarted it. Now it works well. Just need to get it secured still.

 

[Terry R.]

The date and time was Sat Mar 07 2009 04:07:00 GMT-0800 (Pacific
Standard Time), and on a whim, jinxy pounded out on the keyboard:

The date and time was Friday, March 06, 2009 9:05:02 AM, and on a
whim,
Terry R. pounded out on the keyboard:

reset
button is NOT good advice. Those people don't have any idea how to
reconfigure it and if encryption had been set, it's now gone, and
they
wouldn't even realize it.

is
sufficient. It's not good assistance to tell someone who's never
configured a router to "reset" it.

Terry R, if you go back to the first post , you can read that the OP
has "no security in place" and is asking how to protect, so he has
nothing to"back up". By resetting his router to default and starting
over he will learn how this works. Downloading a PDF manual ,reading
it is the first step.
Tmac you are running 4 machines from this router and now is the time
to start from scratch, use the D-Link software or web page. This is
not rocket science, take your time,be confident and you will be up and
running in 30 mins or less.
-J

J,

If YOU go to the first post, you will see there is NO mention of the
network security. I was the one who asked about whether it was a secure
network or not.

And there are a LOT of things one could have been configured on a router
without securing it. So you don't ever assume someone has "nothing to
back up" by telling them to reset it.

And if you read my other replies, I explained everything they needed.


Terry R.