new laptop can you help

[Guest]

just bought a new laptop can't get started on it as when you turn it on you
get a thankyou note from acer that will not come of the screen can anyone
help

 

[Rock]

just bought a new laptop can't get started on it as when you turn it on
you
get a thankyou note from acer that will not come of the screen can anyone
help

Your best bet since it's a new computer is to contact Acer tech support.

 

[Guest]

Done that they told me what to do and it did work untill you turn laptop off
and on again. Tryed to do it again and will not let me this time. Now they
are closed and it's driving me mad. If i can't sort it before monday i am
just taking it back to shop

 

[Lang Murphy]

Done that they told me what to do and it did work untill you turn laptop
off
and on again. Tryed to do it again and will not let me this time. Now they
are closed and it's driving me mad. If i can't sort it before monday i am
just taking it back to shop

If Acer told you how to stop this from occuring while you're logged on, the
offending program should be either in your Startup folder or in the registry
Run key. Remove it from either of those places and you should be good to go.

Lang

 

[Rock]

Done that they told me what to do and it did work untill you turn laptop
off
and on again. Tryed to do it again and will not let me this time. Now they
are closed and it's driving me mad. If i can't sort it before monday i am
just taking it back to shop

As an adjunct to Lang's reply you could download and run Autoruns, from MS,
to see where it's loading from and disable it.

http://www.microsoft.com/technet/sysinternals/utilities/Autoruns.mspx

 

[Guest]

THANKYOU thats it running great now

As an adjunct to Lang's reply you could download and run Autoruns, from MS,
to see where it's loading from and disable it.

http://www.microsoft.com/technet/sysinternals/utilities/Autoruns.mspx

 

[Rock]

THANKYOU thats it running great now

You're welcome, Thanks for posting back.